Jeff Hart | July 9, 2018
By Jeff Hart Hotel renovations are commonplace in today's hotel operation landscape. From facelifts to complete overhauls, properties must take the necessary steps to stay up-to-date with current trends and the needs of today's travelers. While the impact a redesign has on the hotel guest is often the first area of concern for management, a team should also place emphasis on inspiring and uplifting staff, as it is their overall project knowledge and feelings towards the transformation that ultimately trickles down to the guest. As a Hotel General Manager, keeping the team motivated is the single most important piece of the job. It is so...
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