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Jeff Duncan

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Jeff Duncan

Jeff Duncan

What Are the Trends Impacting the Hospitality Industry?

August 1, 2022

By Jeff Duncan, EVP and Head of Commercial Lines at AmTrust Financial There’s no denying that the COVID-19 pandemic greatly affected the hospitality industry, especially hotels and travel. Many hotels are still recovering from two years of reduced occupancy and revenue. In fact, AmTrust’s hotel clients saw a revenue drop of 25-50% during the worst of the pandemic, with some down as much as 70%. The good news is that the industry is beginning to rebound, with increases in both business and leisure travel so far in 2022. However, business-focused hotel properties are likely still struggling. Working remotely has grown in popularity, ...

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