jean-philippe weisskopf

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jean-philippe weisskopf

Succession Planning in Family-Owned Hotels

June 6, 2019

How can hotel successions be more appealing to the next generation and overall be more successful? By Dr. Jean-Philippe Weisskopf Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners and managers. A recent study on Swiss small and mid-sized enterprises (SME) by a large Swiss bank highlights the importance of this topic. According to this study, 3/4 of managers have spent time and effort on succession planning. This is not surprising considering that some 70'000 to 80'000 SMEs will face a generational change in the upcoming years in Switzerland alone. This step...

Succession Planning in Family-Owned Hotels

Dr. Jean-Philippe Weisskopf | June 6, 2019

How can hotel successions be more appealing to the next generation and overall be more successful? By Dr. Jean-Philippe Weisskopf Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners and managers. A recent study on Swiss small and mid-sized enterprises (SME) by a large Swiss bank highlights the importance of this topic. According to this study, 3/4 of managers have spent time and effort on succession planning. This is not surprising considering that some 70'000 to 80'000 SMEs will face a generational change in the upcoming years in Switzerland alone. This step ...

2019 Top 10 Hospitality Trends

Philippe Masset | January 7, 2019

By Philippe Masset and Jean-Philippe Weisskopf The hospitality industry has been undergoing tremendous changes and disruptions over the last two decades.What key trends have been steadily reshaping the industry and where is hospitality heading in the near future? A study conducted among EHL faculty in the fall of 2018 provides insights on past and new challenges (as well as opportunities) hospitality players need to take into consideration. The TEN trends that have reshaped (and are still reshaping) the industry: #1 - Virtual communities Social networks and in particular TripAdvisor have had a profound impact on customers. This has led ...

Online Customer Reviews: Their Impact on Restaurants

Dr Jean-Philippe Weisskopf | October 5, 2018

By Dr Jean-Philippe Weisskopf and Philippe Masset Dining out, going for a movie, or enjoying a bottle of fine wine are all 'experience goods', that is, they have to be consumed or experienced in order for them to be assessed and evaluated. Online customer reviews are valuable as they allow potential consumers to get in-depth information from others for a relatively low cost and little effort. With one click, they can solve an information asymmetry problem in which service providers are better informed than customers. The internet allows customers to share their views and feedback cheaply and efficiently with a large audience. Why do con...

Gender Diversity – a True Value Added for Companies

Dr Jean-Philippe Weisskopf | September 11, 2018

By Dr Jean-Philippe Weisskopf According to a recent white paper by the Hospitality Industry Pipeline (HIP) Coalition the workforce in the tourism and hospitality industry is comprised of 70% women. This number is remarkable and inspiring for gender diversity and parity on the job market indicating that women are a force to be reckoned with in the industry. It, however, hides a less pleasant picture once analyzing the upper echelons of companies. The white paper further finds that in the same companies only 20% of executive officers and a staggeringly low 8% of directors are female. This is surprising, as a majority of studies find a pos...

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