Bryan K. Williams | February 11, 2019
Monday, 11 February 2019 - The International SPA Association (ISPA) is pleased to announce Dr. Bryan Williams as the recipient of the 2019 ISPA Dedicated Contributor Award. As an international speaker and author, Williams first spoke to ISPA members in 2006 and continues to inspire with his focus on service excellence and leadership effectiveness. "Bryan's passion to inspire leaders and elevate the importance of providing unparalleled customer service has left a lasting impression on the International SPA Association," said ISPA President Lynne McNees. "We are grateful for his continued support and dedication to the ISPA community." Wil...
International SPA Association (ISPA) | August 26, 2015
LEXINGTON, KY-- August 25, 2015 -- The International SPA Association (ISPA) released its annual findings of spa industry financial indicators, reporting the industry continues to grow as it surpassed the $15 billion mark. PricewaterhouseCoopers (PwC) was commissioned to conduct the study by the ISPA Foundation. The study presents what is known as the "Big Five": total revenue, spa visits, spa locations, revenue per visit and number of employees for the United States spa industry. "It is always an exciting time to reveal the Big Five, as these numbers are strong indicators of the future success and growth of the spa industry. As ISPA cel...
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