industry leaders
A Call for Industry-Academia Collaboration to Address the Labor Shortage Challenge
Linchi Kwok | July 28, 2022
By Linchi Kwok When the pandemic hit, the hospitality and tourism (H&T) industry immediately responded to the crisis with furloughs and layoffs. It did not take long for the industry to realize that it must deal with the labor shortage challenge. In fact, the labor shortage challenge is not new to the H&T industry, but the “Great Resignation” during the pandemic has worsened the situation. In one of my recent publications in the Journal of Contemporary Hospitality Management, I presented three propositions about the labor shortage issue facing the H&T industry. The paper aims to initiate a conversation between our industr...
Who Are the Pacemakers in Hospitality These Days? Have We Become a World of Leaders or Followers?
Dr. John Hogan | August 7, 2013
by Dr. John Hogan, CHA CHMS CHE CHO The two questions posed in this article were prompted from the news of the last week in the American media. They both dealt with purchases, which while large in numbers, were substantially lower than the sale of these same assets over the last decade. I am referring of course to the sale of the Boston Globe to John Henry, the somewhat laid back owner of the Boston Red Sox for $70 million and that of the Washington Post to the founder of Amazon.com, Jeff Bezos for $250 million. While nothing in his background suggests what kind of newspaper owner he will be, Henry has earned a reputation as a pioneerin...
Tourism Tidbits: On Being A Great Tourism CEO and Industry Leader / Dr. Peter Tarlow
Dr. Peter E. Tarlow | July 18, 2013
Many people outside of the tourism industry tend to think of tourism and travel as an ongoing never-ending party. Yet anyone who has ever worked in the world's largest peacetime industry knows that travel and tourism professionals spend long hours at work and that travel and tourism works to a great extent like any other large corporation. Just as in other businesses tourism and travel professionals need to deal with budgets, have to justify lost opportunities and must overcome the issue of spoilage. The loss of revenue from an unsold airline seat or hotel room can never be recaptured. Travel and tourism executives have other problems t...
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