Maryland Hotel Workers Now Required to Receive Annual Training to Spot the Signs of Human Trafficking
Businesses Ending Slavery and Trafficking (BEST) | November 17, 2022
Annapolis, MD – A new law went into effect on October 1, 2022, requiring all innkeepers in Maryland provide annual human trafficking prevention training to employees. Hotel operators across the state must now provide employees with annual training that has been certified and approved as meeting the requirements defined by the state. Training must be conducted annually, and within the first 90 days for newly hired employees. Since 2019, the Maryland Hotel Lodging Association (MHLA) has partnered with the Seattle-based nonprofit, Businesses Ending Slavery and Trafficking (BEST) to provide human trafficking awareness training for MHLA’...
Doug Kennedy | February 21, 2022
By Doug Kennedy Having been in the profession of hotel training for over three decades, with an average of six clients a month, one can imagine I have stayed in a lot of lodging facilities across all segments. I am often asked “What is your favorite hotel ever?” To me, picking out a favorite hotel is like being asked to pick a favorite child; we love them all, right? (Well, most of the time, anyway!) But I must admit, I do have a very short list of a select few that truly stand out. One of those at the top of my list is the Nizuc Resort Cancun. It is memorable for several reasons. First, I am always mesmerized by the arc...
HMBookstore Expands Distribution of Online Training and Education Courses for Hotel/Restaurants With New National Sales Agent Program
HMBookstore | August 24, 2017
Scottsdale, AZ (August 24, 2017) – HMBookstore, the leading source of online training and education courses for hotels and restaurants, today announced the addition of a new national sales agent program aimed at direct delivery of its eLearning program to the doorstep of individual hotels and restaurants across the country. Currently, 50 independent sales agents have signed agreements with HMBookstore to meet and advocate with hotel managers/owners the benefits of effective hiring and training to ensure superior guest experience, increase employee satisfaction and reduce employee turnover. HMBookstore, the training development div...
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