hotel operations
The Indigo Road Hospitality Group Leverages Stayntouch’s Easy & Powerful PMS to Deliver Memorable Experiences
Stayntouch | May 10, 2022
Mobile PMS empowers staff and enhances the guest experience, helping Indigo Road’s independent properties deliver its distinctive brand of authentic hospitality BETHESDA, Md. — May 10, 2022 — Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, has partnered with The Indigo Road Hospitality Group, a full-service hospitality management company, to power two boutique properties, Historic Park Inn Hotel in Mason City, Iowa, and The Skyline Lodge in Highlands, N.C., with a flexible mobile PMS. The Indigo Road Hospitality Group is an award-winning hotel and restaurant management g...
Using Soft Metrics to Guide Hotel Operations
Larry and Adam Mogelonsky | April 27, 2022
By Larry and Adam Mogelonsky There are some classic metrics that hotels use to benchmark performance – namely, RevPAR and ADR. If you’ve been reading our column, you’ll know that we are in favor of developing thoroughly connected tech stacks that will allow hotels to measure TRevPAR – total revenue per guest – in order to guide business intelligence and make better decisions about which customers to target. But with more granular operational data tied in, hotels can perhaps measure even more. These might be called ‘soft data’ or ‘soft metrics’ in years past, but now our industry’s systems are becoming advanced enough...
Think Simplicity Provides Cloud Communications Platform to the Watermark Hotel
Think Simplicity | April 27, 2022
New Virginia-based luxury residential suite hotel turns to Think Simplicity for its turnkey, versatile communication solution BONITA SPRINGS, Fla., April 27, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today that the Watermark Hotel in Tysons, Virginia selected Think Simplicity’s turnkey communication solution for its proven customer service and low monthly recurring costs. Think Simplicity provides cloud telecommunication innovations to help customers nationwide communicate freely and effortlessly, at a lower cost than tradition...
Benchmark Pyramid Assumes Management of 142-Room Cambria Hotel Pittsburgh – Downtown
Benchmark Pyramid | April 21, 2022
PITTSBURGH, Pa., April 21, 2022—Benchmark Pyramid today announced the company has taken over operations of the 142-room Cambria Hotel Pittsburgh - Downtown. In the seven months since the merger was finalized, Benchmark Pyramid has added 31 hotels to its portfolio of third-party operated hotels in the U.S. Situated in Pittsburgh’s business district at 1320 Centre Ave., the hotel is located adjacent to PPG Paints Arena, home of the NHL Penguins, and a short distance from Carnegie Museum of Art and Science Center, the Andy Warhol Museum, Sandcastle Water Park, PNC Park, Heinz Field and Rivers Casino. The Cambria recently completed a mul...
Castlerock Asset Management Achieves Enhanced Performance Forecasting Capabilities With ProfitSword Business Intelligence Technology
ProfitSword | April 21, 2022
Hospitality real estate development and asset management enterprise leverages ProfitSword partnership for seamless access to real-time business analytics, ensuring both swift and informed decision-making abilities that lead to sustainable company growth. Nashville, Tenn. – (April 21, 2022) – ProfitSword, a premier hospitality business intelligence and data integration platform, has today announced the adoption of its industry-leading budgeting and performance forecasting technology by Castlerock Asset Management. Specializing in the development and management of distinctive hospitality-based properties, Castlerock Asset Management with...
What to Look for When Sourcing Out Your New Cloud PMS
Warren Dehan | April 19, 2022
Not all Web browser-based property management systems are alike, and not all need to reside in the cloud; Five things independent hotels will want to know about implementing this technology By Warren Dehan Today’s hotel operators are on the move more than ever and many are challenged with not enough time or staff to manage operations in this new landscape. Hoteliers are telling us they need more mobility for remote staff, on-the-go users, and guest self-serve environments, which is why more properties are taking command of their property using Web browser-based systems. These platforms give operators the freedom to control their prope...
Purdue’s Union Club Hotel Joins Autograph Collection Hotels
Autograph Collection® Hotels | February 17, 2022
WEST LAFAYETTE, IN – February 17, 2022 – Showcasing its meticulous transformation, The Union Club Hotel at Purdue University, Autograph Collection inspires guests to celebrate Purdue University’s legacy through contemporary design celebrating the evolution, pioneering spirit, and excellence of the 153-year-old public institution. As part of Autograph Collection Hotels, The Union Club Hotel joins a collection of more than 200 independent hotels around the world hand-selected for their inherent craft and distinct perspectives on design and hospitality. Around every corner, guests can explore the imaginative use of Purdue’s classic...
Historic Pickwick Hotel Selects Stayntouch PMS to Help Elevate the Guest Experience Through a Fully Connected, End-to-End Platform
Stayntouch | February 16, 2022
Historic San Francisco landmark partners with Stayntouch to improve operational efficiency and enhance the guest welcome experience. BETHESDA, Md., February 16, 2022 – Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced the completed implementation of its flagship cloud-native PMS platform at the historic Pickwick Hotel in San Francisco. Pickwick Hotel’s selection of Stayntouch reinforces its PMS platform’s standing as the industry’s most intuitive and easy-to-onboard solution. Powered by advanced automation, the Stayntouch PMS empowers Pickwick’s ...
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