hotel mogel consulting limited
Vast New Profit Opportunities With Integrated Business Intelligence
Larry and Adam Mogelonsky | August 17, 2022
By Larry and Adam Mogelonsky Business Intelligence (BI) platforms have become instrumental due to a need to gain more visibility on all the different variables affecting hotel operations by feeding loads of data into one system then generating comprehensive reports for executives to make better decisions. Coming out of HITEC in late June 2022, we can report that hotel-focused BI is about to experience a seismic shift in its decision-making sophistication. Leading the way is the new company Actabl which brings together software solutions ProfitSword (enterprise-level business intelligence), Hotel Effectiveness (labor management), ALICE (...
Ten Hotel Possibilities for the Metaverse
Larry and Adam Mogelonsky | August 10, 2022
By Larry and Adam Mogelonsky Now that the current ‘crypto winter’ is weeding out all the cryptocurrency Ponzi schemes with no real applications or utility, it’s time to put on your futurist cap and ponder some actual use cases for what this coming technology will offer to hotels. For background on blockchain, cryptocurrencies, non-fungible tokens (NFTs), web3 and all the basics related to how those work, there are lots of great resources out there, and explaining it all would make this article way too long for a casual read. On that note, here are ten possibilities to consider. 1. An Extension of the Experience Economy. We’re b...
Should Hotels Complete a Reserve Fund Study
Larry and Adam Mogelonsky | July 27, 2022
By Larry and Adam Mogelonsky One of the obligations of moving from a home to a condominium is to take your turn on the board of directors. Don’t let anyone fool you into believing that this is a simple, 10-hours-a-month task. The time investment is significantly higher, and even though there is no financial remuneration, your fellow unit owners will treat you as if you’re a paid servant. Perhaps this situation strikes closer to home for many of you already. As we’ll examine later on in this article, everything is up for grabs as inflation rolls through various sectors of the economy. This is a critical-yet-still-underappreciated v...
Looking Ahead to Where Hospitality Can Be in a Decade
Larry and Adam Mogelonsky | July 20, 2022
By Larry and Adam Mogelonsky Now that we are out of the COVID-19 kerfuffle, we’re all contending with the recovery surge and labor shortages in various ways – mostly by being overworked. Yet on the back of our minds, we’re all thinking: What comes next? What’s possible for our industry? Where do we need to be by 2030 to keep pace with ever-evolving guest demands? Grand changes to our social fabric are afoot; spurned on the pandemic, we live in a tech-centric world with AI continuing to spread its tendrils into every facet of our lives. As a fun food-for-thought piece, here are some hypothetical trends to consider in terms of how...
Four Creatively Destructive Forces for the Hotel Industry
Larry and Adam Mogelonsky | July 13, 2022
By Larry and Adam Mogelonsky For numerous aspects of society, they say that COVID-19 didn’t rewrite the playbook but only accelerated what would have occurred anyway, albeit over a much longer timeframe. With this as a prelude, it’s important for every hotelier to dwell on the concept of creative destruction which has existed ever since the invention of the wheel started putting farmhands out of work. It is inevitable for nearly all practices; it’s just a matter of when. That ‘when’ could be two to three years or a couple of decades. It all depends on your organization’s needs at the moment and what will grow revenues or cut...
Seven Tips to Stop Associate Churn
Larry and Adam Mogelonsky | July 6, 2022
By Larry and Adam Mogelonsky Staffing, staffing, staffing. It’s a constant challenge, and a demoralizing one when you think about all the training that goes into a new hire only for them to leave a month after onboarding. The churn and retention rate problems at the associate level aren’t going away; we could get into the macroeconomic forces contributing to this, but let’s just say that hotels must find non-wage incentives to keep employees from hopping over to a competitor or leaving the industry altogether. The scary part is that this churn isn’t only at the associate level, as the term ‘the Great Resignation’ encapsulate...
Ten Tips to Maintain Hotel Restaurant Margins During Ongoing Inflation
Larry and Adam Mogelonsky | June 22, 2022
By Larry and Adam Mogelonsky First it was the initial COVID-19 disruptions and the knock-on effects of inflationary money printing. Now it’s the war in Ukraine and the next round of lockdowns in China affecting shipping out of Shanghai, Shenzhen or Ningbo. And then there are all the forces preventing your restaurants from properly staffing up. Such macroeconomic supply shocks will continue to plague your F&B operations for the rest of the year and (our prediction at least) for the better half of the decade ahead. How do you adjust? There are steps you must take in the immediate term to maintain profitability but, importantly, thes...
How Labor Shortages Can Impact Hotel Reviews and Long-Term Growth
Larry and Adam Mogelonsky | June 15, 2022
By Larry and Adam Mogelonsky Think broadly about the post-pandemic ‘revenge travel’ surge we hoteliers find ourselves in the midst of right now. After being cooped up for two years, people want to travel again. And not just plan a trip, but due to COVID-19 (read: mortality salience or #YOLO) many place a greater value on travel as a meaningful contribution to their lives. In stark opposition to this prospect of high occupancy is the lack of new staffers, which likely won’t end any time soon given a slew of forces beyond any hotel’s direct control. Together, this amounts to overworked teams and the possibility for service errors. ...
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