hotel communications
Cloud5 Earns Second Consecutive Win for Mitel’s Hospitality Partner of the Year
Cloud5 Communications | May 2, 2023
Hospitality’s leading provider of telecommunications technology receives latest recognition for continued excellence in supporting the communications needs of hotels and resorts. Chicago, IL. — May 2, 2023, Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced it has been named Mitel’s Hospitality Partner of the Year, Americas, for the second year in a row at Mitel’s 2023 Global Partner Awards Ceremony held earlier this month. Presented during the Mitel Next partner conference, Cloud5 was honored for its exc...
Percipia Introduces an Affordable Telephone Solution for Select Service Hotels
Percipia | April 10, 2023
Chicago, IL – Percipia, a leading hospitality solutions provider, announces a new telephone system specifically designed for select service and extended-stay hotels. The new product, Frequency SE (Select Edition), includes core telephony features that a select service hotel would require, like guest and admin extensions, admin desk phones, PMS integration, and voice mail, without the added cost of features least utilized by Select Service Hotels. Frequency SE joins its sister products to round off Percipia’s telephony offerings to cater to all of the hospitality market. Percipia has gained substantial market share with its full-fe...
Why a Hotel Cloud Communication System Should Be Your Next Priority
Joseph DeCiantis | February 16, 2023
By Joseph DeCiantis In the past, hotels relied on a lot of equipment to run their property communication/phone system. PBXs supported the phone lines that delivered the service to the property. But we are long past those days. As time progressed, the internet and the cloud changed everything; today, it is as ubiquitous as the light bulb. The digitization of the world continues to enhance businesses, but not as much as it enhances the customer experience, especially in the hotel industry. Many technology companies provide software and services that deliver and change how our customers interact with the world when on property. Today’...
Cloud5 Welcomes Telecoms Veteran Jerry Gore as Company CTO
Cloud5 Communications | February 2, 2023
Chicago, IL — February 2, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of telecommunications expert, Jerry Gore, as company CTO. Gore joins Cloud5 following an impressive career spanning more than 20 years wherein he has specialized in telecommunications architecture and integration, as well as software development and support services. Most recently, Gore served as CIO and CTO for CrossCom, a leading lifecycle technology solutions provider for several of the largest ret...
Cloud5 Launches Mitel Subscription Hosted PBX Offering
Cloud5 Communications | January 25, 2023
New offering simplifies process of migrating telecommunications systems to the cloud while providing customization and flexibility Chicago, IL — January 25, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the rollout of its Mitel Subscription offering. Cloud5’s new Mitel Subscription offering allows hotels to more easily and economically experience the benefits of a cloud-based PBX system. Through this offering, properties can better tailor their telecommunications to the business nee...
Think Simplicity and Cloudbeds Partner to Streamline Cloud Communications for Hoteliers
Think Simplicity | November 9, 2022
Cloudbeds selects Think Simplicity as a preferred phone system partner; Think Simplicity will soon be available in the Cloudbeds Marketplace for a seamless integration BONITA SPRINGS, Fla., Nov. 9, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today a partnership with Cloudbeds, the fastest-growing hospitality management platform. The partnership will provide joint customers with the ability to leverage Cloudbeds’ best-in-class property management software (PMS) and Think Simplicity’s full-service cloud communications system seamles...
ALICE Launches an eBook to Address Post COVID-19 Hotel Operations
ALICE | June 4, 2020
NEW YORK, New York - ALICE, the hospitality industry's leading operations technology company, has launched an eBook titled “Post COVID-19 Hotel Operations: How Technology Helps Deliver Contactless Hospitality with a Lean Staff.” More than 2,500 hotels around the world have chosen ALICE to streamline operations and communication with a single platform. There are many clear and useful guidelines that have been written about post COVID-19 hotel operations, and while there seems to be a fair consensus on what to do, what’s missing for hotel managers is the “how.” That is why this eBook has been created. “Hoteliers need actionabl...
How Concierge Patrick Trevor Turns Dream NYC Trips into Reality for His Guests
ALICE | August 29, 2018
ALICE interviews concierge Patrick Trevor on his thoughts on technology in the hospitality industry, providing the best recommendations, and how he creates everlasting memories for guests staying at Mr. C Seaport. How did you get into the concierge profession? I started doing concierge work before I even knew what a concierge was. When I was 12, I began volunteering at the local high school and cultural center, providing different recommendations to visitors who came through. After school, I started in the service industry in restaurants, working my way up from dishwasher, to line cook, to kitchen manager. From there, I decided to make ...
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