hospitality
Why Hospitality Is Important as a Skill and Not Only as an Industry
EHL Insights | August 31, 2023
Well on the way to recovery post-pandemic, the global hospitality industry continues to grow, change, and diversify every year. In fact, hospitality remains one of the world's fastest-growing employment sectors, and factors such as increasing disposable income, rising demand for more diverse travel and tourism activities, and the affordability of air travel contribute to this ongoing growth. According to the Hospitality Global Market Report, the travel and tourism industry saw a growth of 15.1% in 2022. One of the sectors with the best economic performance was the hotels. In 2022, hotels generated 595,500 million more in profits than in 2...
How to Stop the Culture of Fear and Bullying in the Hospitality Industry
Ian Scarth FIH | April 17, 2023
According to the dictionary, 'Bullying' is defined as “Seeking to harm, intimidate, or coerce someone perceived as vulnerable”, while ACAS define it as “offensive, intimidating, malicious or insulting behaviour, an abuse or misuse of power through means that undermine, humiliate, denigrate or injure the recipient.” The same dictionary suggests Hospitality is “The friendly, graceful, and generous reception and entertainment of guests, visitors, or strangers.” Anyone reading these definitions must surely conclude that it's impossible to be hospitable if at the same time one is a bully. Yet the hospitality industry appears to h...
GuestTek Announces Its Banking Relationship With Bank of Montreal
GuestTek | November 7, 2022
7 November 2022, Calgary, Alberta, Canada –– GuestTek Interactive Entertainment Ltd., the global leader in providing innovative and interactive technology solutions for the hospitality industry, is pleased to announce the refinancing of USD $25.0 million to a senior secured credit facility with Bank of Montreal for long-term operations and corporate growth. With principal operations located in Canada, Europe, Asia, and the United States, GuestTek’s focus on hospitality means we fully understand and deliver on the technology needs of today’s hotel guests, while engineering the in-room technologies desired by tomorrow’s guests. Our...
Hospitality & Theme Parks Ranks 16th Out of 19 Industries Studied in MBLM’s Brand Intimacy 2022 Study
MBLM | August 3, 2022
NEW YORK, August 3, 2022 – Hospitality & theme parks ranks 16th out of 19 industries studied in MBLM’s Brand Intimacy 2022 Study, the largest study of brands based on emotions, now in its 12th year. The enhanced 2022 study combines MBLM’s proven Brand Intimacy model with the power of AI and big data to analyze over 600 brands, assessing how consumers bond with the brands they use and love. Disney Parks tops hospitality & theme parks, followed by Warner Bros. World and Marriott. MBLM found that the top keyword for Disney Parks was “Love.” Warner Bros. World’s top keyword was “Fun” and Marriott’s was “Endorse.”...
BWH Hotel Group Awards First Ever David and Louise Kong Legacy Scholarships
BWH Hotel Group | July 14, 2022
Four Deserving Recipients Receive Funding Towards Their Higher Education Goals Phoenix, Arizona (July 14, 2022) – Leading hospitality company BWH Hotel Group® is proud to announce the recipients of the David and Louise Kong Legacy Scholarship, the first year these scholarships have been awarded. The BWH Hotel Group Board of Directors established the David and Louise Kong Legacy Scholarship fund to grant financial assistance to individuals associated with Best Western® Hotels & Resorts – member hoteliers or their children, hotel staff or their children, and corporate associates or their children – who are bettering themselve...
What Should Recruiters Check on LinkedIn When Hiring Hospitality Graduates?
EHL | September 29, 2021
LinkedIn, the largest professional social network with over 740 million members (and over 55 million registered companies), has become a phenomenal professional tool for vetting people. We screen the profiles of our bosses, peers and subordinates. We check the profiles of long-lost acquaintances and friends, new potential clients, suppliers, business partners, guest speakers in webinars we attend, co-authors we wish to collaborate with, and those candidates we (or recruiters) are about to interview. An indispensable tool LinkedIn has become part of our everyday life, an indispensable instrument to know more about the other without physi...
The Spirit of Hospitality Flows Like Currency – Your Heart Is the Power Bank
Doug Kennedy | May 19, 2021
By Doug Kennedy Have you ever walked in to work at a hotel or hospitality company and immediately recognized that someone, somewhere has determined that today is going to be “one of THOSE days”? It’s almost like someone posted a sign at the staff entrance to make it official. When you greet your first co-worker, they mysteriously transfer the bad vibe over to you. Before you know it, you too are sending the same negative vibe on to others. Pretty soon it begins to feel like everyone on your work team is also experiencing “one of those days.” Have you ever noticed that during days like these, the guests you encounter seem to...
GuestTek Welcomes Julian Daniel as Vice President Operations, Americas
GuestTek | March 30, 2021
Assumed Role as of 24 March 2021 Calgary, Alberta – March 30, 2021 – GuestTek Interactive Entertainment Ltd., the global leader in providing premier hospitality technology and support solutions, is pleased to announce that Julian Daniel has been appointed the role of Vice President Operations, Americas. Based in the UK, Julian has over 20 years’ experience in the hospitality sector, including 14 years with Hilton Hotels where he held senior director roles in infrastructure and technology as well as network engineering. Most recently, he parlayed his experience as an independent consultant for a five-star branded hotel chain and a nu...
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