hospitality upgrade
HFTP Announces 2023 Paragon Award Recipient – Geneva Rinehart
HFTP | October 9, 2023
AUSTIN, TEXAS, USA (October 9, 2023) — Geneva Rinehart was selected as the 2023 Hospitality Financial and Technology Professionals (HFTP®) Paragon Award recipient for her significant contribution to the production of a key hospitality technology information resource for nearly three decades. She is also recognized for inhabiting the role as a central connector amongst industry players — vendors, hotel companies, consultants — ensuring that all are apprised of current trends and recognized for their contributions to the evolution of hospitality technology. Rinehart is senior vice president and managing editor at Hospitality Upgr...
Hospitality Upgrade Announces Recipient of John Cahill Honorary Seat
Hospitality Upgrade Magazine | August 17, 2023
University of Houston Student Selected for 2023 CIO Summit Designation ATLANTA — Aug. 17, 2023 — Hospitality Upgrade Publisher and President Rich Siegel today announced that the recipient of the 2023 John Cahill Honorary Seat is Dylan Emerson, an undergraduate student at the University of Houston’s Conrad N. Hilton College of Global Hospitality Leadership. The award will be presented at the upcoming CIO Summit, an invitation-only annual event produced by Hospitality Upgrade magazine. This year’s event will be held Sept. 6-8 at Hotel Van Zandt in Austin, Texas. The John Cahill Honorary Seat is awarded each year to one distinguis...
2023 Boutique Hotel Investment Conference – Two Days of Expertise and Insight Into Financing, Investment and Technology
Geneva Rinehart | June 13, 2023
By Geneva Rinehart, Managing Editor, Hospitality Upgrade New York City - June 7-8, 2023 In a very intimate, theatre-style setting the boutique and independent hotel groups came together for two days in New York City. Ariela Kiradjian, Partner and COO of BLLA, and half of the mother-daughter duo behind BLLA facilitated a highly engaging two days of panels focusing on financing, debt, environmental investment and technology. The orange sky and poor air quality in the Northeast were as bad as reported, but inside Florence Gould Hall was nothing but pure energy. The next few paragraphs will provide a brief overview of the two days at the Bo...
HFTP and Hospitality Upgrade Expand Partnership With Event Management Agreement
Hospitality Upgrade | April 10, 2023
Launching with last week’s highly successful Executive Vendor Summit, the long-time partners will coordinate the annual Hospitality Upgrade CIO Summit and Executive Vendor Summit, powered by HFTP AUSTIN, TEXAS, USA (April 10, 2023) – Hospitality Financial and Technology Professionals (HFTP®) has finalized an event management agreement with longtime partner Hospitality Upgrade to help coordinate the annual Executive Vendor Summit and CIO Summit, founded by Hospitality Upgrade in 2002. This agreement kicked off with the 2023 Executive Vendor Summit, which was held last week at The Loews Hotel in New Orleans, La. from March 29–3...
Hospitality Upgrade Magazine Positioned for Growth
Hospitality Upgrade | March 20, 2023
Expanded Editorial Coverage, New Partnerships Increase Distribution by More Than 35 Percent ATLANTA — March 20, 2023 — Hospitality Upgrade, an industry-leading technology publication, is positioned for growth in 2023 and beyond. The magazine, which celebrated 30 years in business last year, covers a wide variety of tech topics, including privacy, payment security, connectivity, guest management solutions, artificial intelligence, property systems, infrastructure, data analysis, revenue strategies, and more. In the last 12 months, the publication’s distribution has increased by more than 35 percent. Hospitality Upgrade recently exp...
Technology Plays a Key Role in Reducing Travel-Related Stress
Fran Worrall | January 3, 2023
Q&A with Mike Gathright of Hilton By Fran Worrall Streamlining the guest journey is top of mind for any hotelier. Hotel Online recently sat down with Mike Gathright, senior vice president of customer experience at Hilton, to learn what types of technology enable smoother and more stress-free guest stays and to find out what the brand is doing to make guest service more efficient. Gathright oversees reservations, guest services and support, as well as Hilton’s digital channels, including website and mobile app, property and contact center. HO: Briefly discuss your recent survey, The 2023 Traveler: Emerging Trends that are Inno...
Siegel Sez: Business Intelligence and Analytics: RIP Excel?
January 21, 2022
Siegel Sez January 21, 2022 Here we are in the third week of January. Doesn’t it already seem like the holidays were ages ago? I know it does for me. As we look ahead to 2022, there have been interesting conversations regarding what lies ahead. I talk to so many hoteliers and vendors, and it’s great that there’s a sense of controlled optimism. It’s refreshing after what we’ve all been through. Of course, there will always be those who are focused on the negative, but that will never be my focus. Think positive! Be positive! And great things will happen. I hope this is not just the dreamer in me. I’ve enjoyed all the inquiries...
Although Pre-Pandemic Profitability Will Remain Elusive, the Industry Will Make Strides Toward Recovery in 2022
Fran Worrall | January 5, 2022
By Fran Worrall As the new year begins, industry experts are increasingly hopeful about the state of hospitality. After almost two years of an unprecedented downturn and despite ongoing effects of the pandemic—including the emergence of new COVID-19 variants and increased consumer awareness regarding health and well-being—2022 looks to be more promising as the industry figures out how to fulfill guest expectations without compromising safety. HU/HO recently sat down with three hospitality insiders—Hospitality Sales & Marketing Association International (HSMAI) President & CEO Bob Gilbert, Knowland CEO Jeff Bzdawka, and Kalibri Lab...
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