hospitality upgrade
HFTP and Hospitality Upgrade Expand Partnership With Event Management Agreement
Hospitality Upgrade | April 10, 2023
Launching with last week’s highly successful Executive Vendor Summit, the long-time partners will coordinate the annual Hospitality Upgrade CIO Summit and Executive Vendor Summit, powered by HFTP AUSTIN, TEXAS, USA (April 10, 2023) – Hospitality Financial and Technology Professionals (HFTP®) has finalized an event management agreement with longtime partner Hospitality Upgrade to help coordinate the annual Executive Vendor Summit and CIO Summit, founded by Hospitality Upgrade in 2002. This agreement kicked off with the 2023 Executive Vendor Summit, which was held last week at The Loews Hotel in New Orleans, La. from March 29–3...
Hospitality Upgrade Magazine Positioned for Growth
Hospitality Upgrade | March 20, 2023
Expanded Editorial Coverage, New Partnerships Increase Distribution by More Than 35 Percent ATLANTA — March 20, 2023 — Hospitality Upgrade, an industry-leading technology publication, is positioned for growth in 2023 and beyond. The magazine, which celebrated 30 years in business last year, covers a wide variety of tech topics, including privacy, payment security, connectivity, guest management solutions, artificial intelligence, property systems, infrastructure, data analysis, revenue strategies, and more. In the last 12 months, the publication’s distribution has increased by more than 35 percent. Hospitality Upgrade recently exp...
Technology Plays a Key Role in Reducing Travel-Related Stress
Fran Worrall | January 3, 2023
Q&A with Mike Gathright of Hilton By Fran Worrall Streamlining the guest journey is top of mind for any hotelier. Hotel Online recently sat down with Mike Gathright, senior vice president of customer experience at Hilton, to learn what types of technology enable smoother and more stress-free guest stays and to find out what the brand is doing to make guest service more efficient. Gathright oversees reservations, guest services and support, as well as Hilton’s digital channels, including website and mobile app, property and contact center. HO: Briefly discuss your recent survey, The 2023 Traveler: Emerging Trends that are Inno...
Siegel Sez: Business Intelligence and Analytics: RIP Excel?
January 21, 2022
Siegel Sez January 21, 2022 Here we are in the third week of January. Doesn’t it already seem like the holidays were ages ago? I know it does for me. As we look ahead to 2022, there have been interesting conversations regarding what lies ahead. I talk to so many hoteliers and vendors, and it’s great that there’s a sense of controlled optimism. It’s refreshing after what we’ve all been through. Of course, there will always be those who are focused on the negative, but that will never be my focus. Think positive! Be positive! And great things will happen. I hope this is not just the dreamer in me. I’ve enjoyed all the inquiries...
Although Pre-Pandemic Profitability Will Remain Elusive, the Industry Will Make Strides Toward Recovery in 2022
Fran Worrall | January 5, 2022
By Fran Worrall As the new year begins, industry experts are increasingly hopeful about the state of hospitality. After almost two years of an unprecedented downturn and despite ongoing effects of the pandemic—including the emergence of new COVID-19 variants and increased consumer awareness regarding health and well-being—2022 looks to be more promising as the industry figures out how to fulfill guest expectations without compromising safety. HU/HO recently sat down with three hospitality insiders—Hospitality Sales & Marketing Association International (HSMAI) President & CEO Bob Gilbert, Knowland CEO Jeff Bzdawka, and Kalibri Lab...
Hospitality Upgrade Announces Recipient of the John Cahill Student Seat for the 2021 CIO Summit
The CIO Summit | August 10, 2021
Kennesaw State University Hospitality Administration Student Selected ATLANTA, GA – August 10, 2021 – Hospitality Upgrade Publisher and President Rich Siegel today announced the next recipient of the John Cahill student seat will be Alana Agcaoili, an undergraduate student of the Kennesaw State University School of Hospitality Administration. In its 19th year, the upcoming CIO Summit will be held Sept. 8-10, 2021, in Atlanta. The John Cahill Honorary Seat is awarded to one distinguished student from a selected university or four-year college with a hotel program. This student is recommended by his or her professors as an individual wi...
Siegel Sez: The Apple Changes Its Stripes
June 18, 2021
Siegel Sez June 18, 2021 Have you ever found yourself in excruciating anticipation because you’re so eager to share something? That is what the last 24 hours have been for me. Last week was our Executive Vendor Summit with a crowd of 88 from the vendor community, a half dozen or so CIOs from the hotel world, the leaders of HTNG, HFTP and HSMAI and some amazing speakers and staff for a crowd of 103 attendees. It was amazing. During our planning for EVS, I had this creative idea for our first-night ice breaker and even though my team thought I was nuts, I said we could pull this off. I know the vendors for the hotel industry are a somewhat ...
Siegel Sez: Biometrics
June 4, 2021
Siegel Sez June 4, 2021 Last week I went to the HFTP Club Summit in Ft. Lauderdale, Florida. I had never been to this event before, but I went this year for the sole reason of the experience. For the 150 attendees and myself it was the first live event most of us had been to in 14 months. I wondered how attendees would react. How would the issue of vaccines be dealt with? Next week our own event, the Executive Vendor Summit, has 102 attendees gathering in Nashville, and it motivated me to go to the HFTP Club Summit. I was curious -- would they wear masks? Would they be OK being close to each other or was social distancing going to be the no...
1
Technology
2
Appointments/People on the Move
3
Operations
4
Industry Happenings
5
All Things Independent
Today's News
For Young Affluents, The Experience Really Is ‘Everything’
Four Seasons Hotel Jakarta Promotes Ika Pranoto to Director of Food & Beverage and Catering Sales
HFTP Announces PROVision Partners as Exclusive Sponsor of Entrepreneur 20X Toronto
NYC Leading U.S. Markets, Boston, D.C. and Alaska Join Occupancy Leaderboard
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.