hospitality upgrade

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hospitality upgrade

HSIA Research: 50% of CIOs Respond That 5G Will Never Diminish the Value of Hotel HSIA Services

Hospitality Upgrade | October 30, 2019

Hospitality Upgrade and Prism Hospitality Consulting Study the Current Hotel HSIA Landscape ATLANTA, October 30, 2019 – Connectivity is key when it comes to hotel guest satisfaction, and 5G will not have a big impact on the hotel high-speed landscape in 2020 and beyond. These are just two of the major insights gleaned from hotel CIOs and technology directors in the results of Hospitality Upgrade’s 2019 Connectivity Study, available now on the company’s website. Half of the CIOs surveyed believe that 5G will never diminish the importance of hotel HSIA services, leading to a very strong belief that HSIA is here to stay. While the CI...

Choice Hotels Breach a Good Reminder of Data Security Best Practices

Hospitality Upgrade | August 22, 2019

HU talks with Bob Diachenko, the cybersecurity expert who discovered the breach, about steps hotels can take to prevent data incidents  By Fran Worrall, Hospitality Upgrade Another data breach has hit the hospitality industry, this time affecting approximately 700,000 records belonging to lodging industry giant Choice Hotels International. The Maryland-based company franchises and handles bookings for more than 7,000 properties around the globe, including such brands as Ascend Hotel Collection, Cambria Hotels, Clarion, Comfort, Econo Lodge, MainStay Suites, Roadway Inn, Sleep Inn and Woodspring Suites. According to a statement relea...

Storytelling in 2019: The Power of Content Marketing

Hospitality Upgrade | July 31, 2019

Content distribution aims to build relationships and increase loyalty By Fran Worrall, Hospitality Upgrade Editor Building a unique identity is no easy task In today’s highly competitive market. In fact, effective differentiation is one of the main challenges facing hospitality providers — hotels and vendors alike. “It’s hard to stand out from the crowd in a fast-paced and constantly changing landscape,” says Lyn Graft, founder of Storytelling for Entrepreneurs in Austin, Texas, and author of the bestselling book Start with Story. “Consumers are inundated with so much information that they actively seek to ignore marketin...

Hospitality Upgrade Announces Recipient of the John Cahill Student Seat for the 2019 CIO Summit

The CIO Summit | July 23, 2019

Boston University Student in Hospitality Administration Selected ATLANTA, July 23, 2019 – Hospitality Upgrade Publisher and President Rich Siegel today announced the next recipient of the John Cahill student seat will be Smit Patel, a graduate student of the Boston University School of Hospitality Administration program. The upcoming CIO Summit will be held Sept. 4-6, 2019, in Boston. “Smit possesses a keen interest in learning all aspects of the hotel ownership and asset management disciplines. He has strong aptitudes in project management and sales modeling, and he has used his technical, operational and interpersonal skills in se...

2018: A Year of Growth and Profitability for Hotels

Hospitality Upgrade | February 8, 2019

By Fran Worrall, Hospitality Upgrade Editor Major brands saw increases in occupancy and ADR, along with expansion across the globe As 2017 came to an end, many industry forecasters predicted that the coming year would be a good one for hotels. And, for the most part, they were right. A strong economy, rising employment and higher consumer net worth translated into more travel (for both business and pleasure) as well as higher transaction volumes in 2018. Leading independent investment research firm Zacks reports that hotels saw increases in both occupancy and average daily rate (ADR) in 2018. As early as the first quarter, the industry ...

Hospitality Upgrade Announces Recipient of the John Cahill Student Seat for the 2018 CIO Summit

Hospitality Upgrade | July 31, 2018

Conrad N. Hilton College of Hotel and Restaurant Management Student Selected ATLANTA, July 31, 2018 – Hospitality Upgrade Publisher and President Rich Siegel today announced the next recipient of the John Cahill student seat will be Juan Jesus Trevino, a student of the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston. The upcoming CIO Summit will be held Sept. 5-7, 2018, in Seattle. "With a stellar academic background and good hospitality and IT work experience, we believe Juan has a bright future and solid potential in hospitality technology ahead of him," said Dr. Agnes DeFranco. After gra...

It’s March Madness and Everything Is Awesome

Geneva Rinehart | March 29, 2018

Celebrating 30 years, Hunter packed the right amount of positive energy and insights for the hotel industry By Geneva Rinehart As more and more events are added to the schedule each year, too often we hear the same speakers rehash the same industry information. From the start, the Hunter Hotel Conference set itself apart. Celebrating its 30-year anniversary, you couldn't escape the overwhelming optimism in the ballroom and spilling out to the atrium as well as the occasional bumping into fans in Atlanta for the 2018 NCAA Division I Men's Basketball Championship South Regional at Philips Arena. While this short summary won't do justi...

Book Direct: The Numbers Tell the Story

Hospitality Upgrade | August 11, 2016

It's no secret that there has been a flurry of book direct campaigns launched in recent months. This includes IHG and Accor launching campaigns in Europe in 2015 followed by Hilton, Marriott, Hyatt and IHG in the U.S. in 2016. This trend has raised many questions about how these campaigns will affect hotel performance from an owner and operator standpoint. Additionally, concerns have been raised by third-party OTAs and meta search vendors about how it may affect their own growth targets. AGGRESSIVE RESPONSES FROM THE OTAS HAVE INCLUDED: letters to hotels claiming the book direct campaigns are not working, de-ranking and "dimming" of hot...

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