hospitality management

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Jolly Named Inaugural Recipient of King Early Career Professorship

The Penn State School of Hospitality Management | June 11th, 2019

How Hotels Can Embrace the Experience Economy

David Millili | May 16th, 2019

hospitality management

Jolly Named Inaugural Recipient of King Early Career Professorship

The Penn State School of Hospitality Management | June 11, 2019

UNIVERSITY PARK, Pa. — Phillip M. Jolly, assistant professor of hospitality management, has been named inaugural recipient of the Elizabeth M. King Early Career Professorship. Jolly focuses his teaching and research on better understanding why people do what they do at work and how to leverage that knowledge to improve organizational performance and employee well-being within multifarious hospitality and related service environments. "It is a tremendous honor to be named the inaugural recipient of the Elizabeth M. King Early Career Professorship," said Jolly. "I'm excited by the opportunities that this endowment will provide me to enh...

How Hotels Can Embrace the Experience Economy

David Millili | May 16, 2019

By David Millili Atif Rafiq begins his tenure at MGM Resorts this month. A departure for a casino hotel operation that would typically hire from within the industry, Rafiq's background isn't in hotels at all. Instead, his most recent position as chief digital officer and global chief innovation officer at Volvo Cars signifies a shift in the way MGM is thinking about hospitality, moving away from traditional approaches and toward digital experiences. As Rafiq tells Skift, "Being a Silicon Valley native in tech companies, I want to think about how to bring the digital and physical together. I'm looking at it how a tech company would look ...

Now in bookstores and Online! Hospitality Duo Carver and Weber: The People Effect

May 16, 2019

THE PEOPLE EFFECT: Find, Grow and Retain The Best of The Best ATLANTA, GA and MINNEAPOLIS, MN –May 15, 2019– Hospitality and Human Resources Guru's Joel Carver and Mary Weber have teamed up to produce the new book THE PEOPLE EFFECT: Find, Grow and Retain the Best of the Best. The two first crossed paths in 2008 when they both worked in senior leadership roles with a hospitality management and real estate company. Carver led the sales and marketing functions and Weber was the senior HR leader for the organization. The journey they went on - along with a team of great leaders - was first to keep the hotels profitable and staf...

Best Western Plus Norman Partners With University of Oklahoma Food Pantry

Best Western Plus Norman | March 28, 2019

NORMAN, Oklahoma – Best Western Plus Norman has formed a new, ongoing partnership with the University of Oklahoma Food Pantry to provide a regular supply of personal hygiene products. More than 4,000 products – including shampoo, razors, body wash, mouthwash, deodorant and other toiletries – were presented to OU Food Pantry Graduate Director Matt Marks on Monday. "We are extremely honored to kick off this partnership with the OU Food Pantry," said Steve Martens, CEO of Hospitality Management LLC, which operates four Best Western-branded properties in Oklahoma and Kansas. "This is the second time one of our hotels has p...

BENCHMARK® Names Dan Paradiso, CMP, Director of Sales & Marketing for The Kartrite Resort & Indoor Waterpark

February 4, 2019

The Woodlands (Houston), Texas, February 2019… BENCHMARK®, a global hospitality company, has named Dan Paradiso director of sales & marketing for The Kartrite Resort & Indoor Waterpark. The Benchmark Resorts & Hotels property, located in Monticello, New York, within the Catskill Mountains, will open in March on 1,600 wooded acres, the site of the Resorts World Catskills entertainment complex. David Kohlasch, general manager, made the announcement. "I am very pleased to welcome Dan to The Kartrite," said Mr. Kohlasch. "He brings important sales leadership skills to our property, and significant experience within ou...

Hospitality Management in India: Five Trends to Know

Prashant Das | August 27, 2018

By Dr. Prashant Das Although a layman's perception of hospitality is overwhelmed by the notion of "guest-oriented services", the scope of hospitality management in India has drastically expanded in recent years. There must be more to an industry with an annual revenue worth $1 trillion and over 8 million employees globally. The share of travel and tourism within the Indian economy is around 10% and steadily growing. More importantly, the industry claims to create nearly 8% employment in India which is expected to grow in the future. Within the next ten years, the hospitality sector will create nearly 70 lakh new jobs directly and nearly...

Driftwood General Managers Offer Tips to Help Hotels Weather Hurricane Season

Driftwood Hospitality Management | July 23, 2018

As 2018 Atlantic Hurricane Forecast; Improves, Driftwood Hospitality Management Urges Hotels to Remain Vigilant and Prepared North Palm Beach, Fla. – July 23, 2018 – Driftwood Hospitality Management (DHM), a North Palm Beach-based hotel management company that operates 51 hotels throughout the United States and Costa Rica, recently surveyed its general managers to gather hurricane preparedness insights in anticipation of the climax of hurricane season. "Unforeseen weather patterns require hotels to remain vigilant when it comes to the safety of guests and associates," said Michael Diaz, chief operating officer for Driftwood...

KEYPR Launches KEYPR TV, the Most Advanced Casting Solution in Hospitality

KEYPR | June 18, 2018

In partnership with Nevaya, KEYPR provides hotel guests with the most comprehensive, hassle-free TV casting available today Los Angeles, CA (June 18, 2018) -- KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, is announcing its partnership with Nevaya, the go-to TV cloud entertainment company for hospitality, to create KEYPR TV. The new feature allows guests to stream content from their personal mobile devices or KEYPR's in-room tablets to hotel TVs, with no app downloads, required sign-ins, or overly-complex access codes. As evidenced by the shift in how cons...


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