March 19, 2019
One in 10 Arizonans works in the hospitality industry, primarily hotels or restaurants. How all those people get their training is anyone's guess. The field is so vast that training varies greatly, which can result in service inconsistencies, poor customer ratings and employee turnover. A Scottsdale company, HMBookstore, is trying to instill uniformity with an array of more than 130 electronic learning or e-book courses that provide guidance for people working or planning to work in hotel or restaurant occupations. Brad Irby took several courses when he started work at a hotel roughly a year ago. Now he's the general manager of ...
HMBookstore Expands Distribution of Online Training and Education Courses for Hotel/Restaurants With New National Sales Agent Program
HMBookstore | August 24, 2017
Scottsdale, AZ (August 24, 2017) – HMBookstore, the leading source of online training and education courses for hotels and restaurants, today announced the addition of a new national sales agent program aimed at direct delivery of its eLearning program to the doorstep of individual hotels and restaurants across the country. Currently, 50 independent sales agents have signed agreements with HMBookstore to meet and advocate with hotel managers/owners the benefits of effective hiring and training to ensure superior guest experience, increase employee satisfaction and reduce employee turnover. HMBookstore, the training development div...
Red Sands Hotel Invests in HMBookstore’s Hospitality eLearning for Employee Training on Guest Engagement and Service
HMBookstore | March 9, 2017
Online training motivates and trains limited labor pool for high influx of international visitors near Capital Reef National Park Scottsdale, AZ (March 9, 2017) – With one million visitors annually to Capital Reef National Park in south-central Utah, the Red Sands Hotel has turned to HMBookstore online education to train and certify its employees on operations throughout the hotel such as housekeeping, service culture, food and beverage, special event planning, revenue management, guest services and more. Located in Torrey Utah, a rural city with a labor pool challenge, the Red Sands Hotel owners utilize HMBookstore's over 110 di...
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