hftp
Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry
February 11, 2021
By Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin starred restaurant, I deeply understand the required components of multi-tasking in a fast-paced environment, while maintaining service quality simultaneously. Even though almost every new graduate from a hospitality-related program is highly encouraged to participate in an internship program before entering the workforce, the burden of stress can sometimes twist the interns’ intention to enter the hosp...
Will Guests Say “I Do” Again? Survey of Tech’s Impact on Guest Satisfaction
Agnes DeFranco | January 26, 2021
By Agnes DeFranco and Minwoo Lee Technology is everywhere in a modern hotel, and in 2021 and beyond, it is not only about in-room Wi-Fi or booking a hotel room online. The reality is that the list of guest-facing technology is quite long. Plus, now hotel companies are leaning on technologies to limit personal contact in support of social distancing. This leads us to ask: are our guests satisfied with these new technologies? Does technology satisfaction carry over to the overall satisfaction of the hotel stay? More importantly, would guests rebook with the same hotel company in the future? This past August, we conducted a study that aime...
Hospitality Upgrade Presents Free Leadership Webinar With Renie Cavallari Titled, Headtrash: The Leading Killer of Human Potential
HOSPITALITY UPGRADE | January 25, 2021
Learning how to dump your HeadTrash will awaken your potential and improve the quality of your life! (ATLANTA) Jan. 25, 2021 – Hospitality Upgrade and Hotel Online have partnered with Hospitality Financial and Technology Professionals (HFTP) to launch a leadership webinar for the hotel industry. Dubbed a HU-inar, the 35-minute webinar will help you organize your thoughts and better manage your mind and more. It is guaranteed to be entertaining, educational as well as inspirational. Hospitality Upgrade President Rich Siegel talks with Renie Cavallari of Aspire, the recognized leading authority on shifting human behavior to unleash perfo...
Consumer Behavior Changes During the Pandemic: What Should Businesses Know?
Hassan Al Sayegh | January 22, 2021
By Hassan Al Sayegh It has been one year since the first COVID-19 case was reported to the World Health Organization in December 2019. The World Health Organization declared it a pandemic in March 2020. Multiple countries during the pandemic have initiated nationwide lockdowns and restrictions (WHO, 2020). The pandemic has led to global economic disruptions described by the IMF as the worst since the Great Depression (Jones et al., 2020). COVID-19 is having a lasting impact on consumer needs and preferences (Samuel, 2020). It is being declared as “the new normal” (Charm et al., 2020). Interestingly, consumers are adjusting to this n...
HFTP Announces HITEC 2021 for September 27-30 in Dallas, Texas USA
HFTP | November 18, 2020
Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce that HITEC North America 2021 will be held in-person on September 27-30 at the Kay Bailey Hutchison Convention Center in Dallas, Texas USA. Traditionally held in June, the Hospitality Industry Technology Exposition and Conference (HITEC®) has been pushed back to give the hard-hit hospitality industry an opportunity to build positive momentum as it recovers from the pandemic-related slow-down. In addition, HFTP will co-locate its Annual Convention with HITEC Dallas, presenting an information-packed event to benefit multiple hospitality industry segments and sta...
HFTP 2020–2021 Global Executive Committee and Board of Directors Begin Term
HFTP | November 3, 2020
The 2020-2021 Global Executive Committee and Board of Directors for Hospitality Financial and Technology Professionals (HFTP®) have officially begun their term at the start of this month. The association leaders represent a wide variety of segments within the hospitality industry, including: clubs, academics, hotels, finance, technology and more. The HFTP Global Board volunteers its time and professional expertise to help guide and progress the association to the forefront of the industry as it carries out its strategic plan. The HFTP Global Board is the primary decision-making body of the association. Under the Board's vision, HFTP is ab...
HFTP Debuts CYBER HITEC to Large Virtual Crowd
Hospitality Financial and Technology Professionals | November 2, 2020
Hospitality Financial and Technology Professionals (HFTP®) has just wrapped up the first week of its premiere virtual event CYBER HITEC®, with the first-three days featuring live interaction. The event hosted over 1,840 registered participants engaging in hospitality technology-focused education sessions, 18 virtual exhibit halls and multiple networking opportunities. CYBER HITEC was a virtual adaptation of the 48-year hospitality technology convention and trade show HITEC® (Hospitality Industry Technology Exposition and Tradeshow), which traditionally is an in-person event. Also enveloped within the programming was the HFTP Annual Convent...
Aptech to Showcase Its Hospitality-Specific Finance & Accounting Software at HFTP’s CYBER HITEC
Aptech Computer Systems, Inc. | October 26, 2020
Five reasons why hoteliers should purchase their finance and accounting software from a technology supplier with 50 years of hospitality experience; See why Aptech is the industry standard for hospitality financial management at CYBER HITEC PITTSBURGH, OCT. 26, 2020 — In today’s economic climate, hoteliers are looking for ways to reduce costs across the board. To know where to cut, they must have the ability to access, view, compare, and dynamically analyze the performance data of their single hotel or multi-property, multi-branded portfolios. Without access to this vital information, operators may find themselves unable to make effect...
1
Industry Happenings
2
All Things Independent
3
Market Reports
4
Technology
5
Operations
Today's News
How Women Are Confronting the Gender Gap at Work
PROVision Partners Welcomes Mims Wright as Senior Advisor
The Best of Both Worlds: Five Things to Consider When Organizing Hybrid Events
Pandemic May Allow VR to Shake Off ‘Gimmick’ Image in Tourism
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.