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HCN Bringing NEW In-Room Tablet With Modern UI & Mobile Phone Mirroring to HITEC Toronto
The Hotel Communication Network (HCN) | June 21, 2023
Enhancements to Navigator 2.0 and its most popular features – In-Room Messaging, Dynamic Alerts, DineIN, EventLink, Guest Choice, Interactive City Guides, Early/Late Check out, and Customizable Alarm Clock – will be on display in Booth 1237 June 27 to 30 at the Metro Toronto Convention Center Ottawa, Ontario – June 21, 2023 – Next week at HITEC® Toronto, Hotel Communication Network will showcase its re-engineered in-room tablet with two-way guest communications at the core. The NEW Navigator 2.0 gives guests and staff more control over the stay experience. Guests have everything they need from individual/group messaging, food orde...
Out With the Old, In With the New
Neil Schubert | May 17, 2023
By Neil Schubert The way guests are choosing to communicate with hotels is changing, but the fundamental importance of one-to-one engagement remains the same Remember the days of NCR cash registers and metal keys with slots behind the desk? It still brings a smile to my face, just like an old episode of Gunsmoke. It was a time when communication with guests was face-to-face. Like many of my industry colleagues, it was the personal interactions with people while working at the front desk that got me hooked on the hotel business. In the good ‘ole days, people were generally friendly and excited about traveling. The was no pre-arriv...
HCN Solves Room Service Problem; Proves It in Thousands of Hotel Rooms
The Hotel Communication Network (HCN) | May 3, 2023
Innovative tablet-based DineIN program is a profitable way to outsource a hotel’s room service operation with guests ordering from local restaurants and vetted drivers safely delivering orders to guests; See DineIN at HITEC in Booth 1237 Ottawa, Ontario — May 3, 2023 — Hotel Communication Network (HCN) has developed a NEW program that is turning traditional room service operations from a loss leader to a profit center. Rather than placing more stress on limited staff or requiring guests to use a mobile app delivery service such as DoorDash or Uber Eats that requires them to meet drivers in the lobby, HCN has developed an alternative ...
HCN Showcases NEW Navigator 2.0 Tablets at BITAC Operations Conference in San Diego
The Hotel Communication Network (HCN) | April 20, 2023
Ottowa, Ontario – April 20, 2023 – This week hoteliers representing prominent hotels, resorts and management groups across the nation converged at the Rancho Bernardo Inn in San Diego to attend BITAC® Operations, a two-day interactive conference filled with education, relationship-building, and uninterrupted private meetings between buyers and sellers of hotel products, amenities and technologies. To help operators better engage with guests, address labor concerns, and drive revenues, Hotel Communication Network was there to introduce its NEW Navigator 2.0 in-room tablet. Built on the latest technology stack, the cloud-based Na...
HCN’s Next-Generation In-Room Tablet With Modern UI Is Boosting Revenue, Engagement and Loyalty
The Hotel Communication Network (HCN) | April 4, 2023
NEW cloud-based, two-way communication platform will extend to guests’ mobile phones; Solution offers language translation on the fly and can easily replace all in-room equipment Ottawa, Ontario – April 4, 2023 – More people are working and learning from home than ever before, and as such they have become dependent on tablet computers to engage with the world and be entertained. Ready to travel, these #WorkFromAnywhere individuals expect tablets to be part of their journeys. Hotel Communication Network (HCN) has re-engineered its in-room Navigator tablets to give guests more control over how they experience the hotel and engage with...
Twenty-Year Marriott Technology Strategist to Lead HCN Product Development in 2023
The Hotel Communication Network (HCN) | February 1, 2023
Neil Schubert joins Hotel Communication Network as Chief Product Officer to steer the strategic direction of its in-room Navigator tablets that reach 100% of guests via two-way communication Ottawa, Ontario – February 1, 2023 – Forty-year hospitality industry technologist Neil Schubert has joined Canada-based Hotel Communication Network (HCN) as Chief Product Officer. With 20 of those years spent spearheading the technology initiatives for Marriott International, Schubert brings to HCN a wealth of knowledge in application development, product management, systems integration, financial systems management, infrastructure, IT architectur...
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