hapi
Maestro PMS and Hapi Streamline Salesforce Connectivity for Margaritaville Hotel
Maestro | June 7, 2022
The Margaritaville Beach Hotel in Pensacola Beach, Fla., can now centralize data and improve the guest journey; See Maestro in Booth 1325 and Hapi in Booth 1300 at HITEC Orlando Markham, Ontario, June 7, 2022 — Today, Maestro and Hapi have teamed to enable independent hotels to make more impactful connections with their guests. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with Maestro as well as more than 100 other solutions providers by writing to a single Hapi API with little to no development work on the hoteliers’ end. The Hapi-Maestro integration is the next step ...
Exploring MDM vs. CDP in Hospitality
Laurent Idrac | April 11, 2022
Before you deploy a Customer Data Platform to build omnichannel marketing strategies, ensure you’ve got a solid Master Data Management process to centralize and normalize the necessary data that will feed your CDP. By Laurent Idrac, Hapi As the hospitality industry navigates its way through recovery, there’s been a collective shift throughout operating departments toward a guest-centric strategy, deploying solutions to improve guest satisfaction, capture more direct bookings, and drive revenue at each touchpoint along the guest journey. The longstanding dream of a golden customer record – a single profile offering a 360-degree vi...
Hapi, Stayntouch Partner to Improve Hotel Data Access
Stayntouch | March 1, 2022
MIAMI and BETHESDA, Md., March 1, 2022 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a collaboration with Stayntouch, a global leader in guest-centric cloud hotel Property Management Systems (PMS) and contactless technology. Through the integration, hoteliers and technology solutions providers can now access and share data with Stayntouch as well as more than 100 other solutions providers by writing to a single Hapi API. The Hapi-Stayntouch integration is the next step toward a modernized hotel technology platform that unlocks data from siloed syst...
Margaritaville Partners With Hapi for Total Customer Data Strategy
HAPI | September 28, 2021
The lifestyle brand will utilize Hapi Connect for Salesforce to power a holistic customer data strategy through the world’s leading CRM, centralizing guest data across retail, restaurant, homes, and hotels MIAMI – September 28, 2021 – Margaritaville, the global lifestyle brand, has turned to Hapi to consolidate customer data and set up a suite of Salesforce tools, including Marketing Cloud, Service Cloud, Analytics Cloud, and Interaction Studio. Hapi Connect will deliver PMS data across Margaritaville’s 25-property portfolio into Salesforce Cloud environments in real time, empowering the brand team to accelerate growth and focus on ...
Driving Revenue and Digital Guest Journeys Using Salesforce and Real-Time Guest Data
Hapi | October 6, 2020
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing. Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world’s best CRM. “Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group’s CRM/EDM solution”. - Luis Segredo, CEO of Data Travel. In the latest rel...
Hapi Unlocks Wider Business Intelligence Ability for the Hospitality Industry Through Partnership With HotelIq
Hapi | September 10, 2019
Intelligent Hospitality’s HotelIQ is the world’s leading business intelligence platform for the hospitality industry Orlando, 10 September 2019: Hapi, the first disruptive open data-streaming, integration, and enrichment platform in the hospitality industry has announced a partnership with Intelligent Hospitality to provide hoteliers with unprecedented business intelligence and analytics by making it seamless to connect multiple hotel operating systems to HotelIQ. Intelligent Hospitality joins a community of innovative hospitality technology providers that believe that open and secure exchange of data is critical to a hotel’s succ...
Hapi Achieves PCI-DSS Service Provider Certification
Hapi | July 30, 2019
Hotel Companies Have a Simpler Approach to Secure Compliance Orlando, July 30, 2019 Hotels have a tough time staying PCI compliant. Systems that hold credit card data need to be PCI compliant. Recent PCI audits are now calling for systems that connect to 3rd parties holding credit card data, to also be PCI compliant. For hotels, this means that any solution touching the PMS may need to be PCI compliant even if the system itself does not deal with credit card data. There is a new approach to solve this dilemma for hotels. The Data Travel team has achieved PCI-DSS Service Provider certification for Hapi. This certification gives Hapi p...
Laurent Idrac Assumes Role as Chief Operations Officer for Hapi
Hapi | April 23, 2019
Experienced hospitality technology industry executive to head up operations for provider of cloud-based data streaming, integration and enrichment platform Orlando, FL – April 23, 2019 – Hapi, the transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, has named Laurent Idrac, a 30-year veteran of the global hotel technology industry as COO for the company. Prior to assuming this new leadership role, Idrac served on Hapi's Board of Advisors. "After almost a year as an executive advisor to Hapi, I felt it was the right time fo...
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Today's News
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