guestfolio

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guestfolio

Cendyn Is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as Voted by Prestigious World Travel Awards

Cendyn | September 24, 2018

Boca Raton, Florida – September 24, 2018 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America's Leading Hotel CRM Technology Provider and North America's Data Driven Marketing Agency for 2018. The prestigious World Travel Awards recognizes companies, organizations and brands that push the boundaries of hospitality industry excellence. "We are truly honored to have won these awards. Cendyn was founded over 20 years ago in North America, so these awards really resonate with our continued efforts to innovate and evolve with the hospitality indust...

Frontdesk Anywhere and Cendyn Announce Integration of Property Management and Guest Engagement Platforms...

Frontdesk Anywhere | December 13, 2017

Collaboration provides hotels with integrated tools to enhance digital marketing results and seamlessly improve guest communications SAN FRANCISCO, December 13, 2017 – Frontdesk Anywhere (FDA), the award-winning, cloud-based hotel Property Management System (PMS) and Cendyn, a leader in the hotel Customer Relationship Management (CRM), sales and digital marketing fields, have announced a collaborative initiative that will provide FDA's hotel customers with a marketing automation and guest intelligence solution that seamlessly integrates property management and guest communications and feedback across the two platforms. With this c...

What Drives Guests to Be Promoters of Your Brand?...

Guestfolio | December 14, 2016

In previous research conducted, we've seen that the Net Promoter Score has a positive correlation to a hotel's TripAdvisor rating. Of course that makes sense, a positive review would hopefully tie in with someone willing to recommend your hotel to a friend or colleague but following from that, we decided to delve a bit further – what exactly is driving your guests to be promoters or detractors? Our analytics team looked into a huge number of responses and analysed their outcome to find some fascinating conclusions. Firstly, how do we find out if a guest is a promoter, passive or a detractor? Using the famous Net Promoter Score, ho...

Cendyn Announces Acquisition of Guestfolio...

Cendyn | November 29, 2016

Boca Raton, Fla. – November 29, 2016 – Cendyn, the leader in cloud-based software and services for driving sales and marketing performance in the travel and hospitality industry, announced today that it has acquired Guestfolio Communications ("Guestfolio"), a leading CRM marketing platform for boutique hotels. With Cendyn's acquisition of Guestfolio, the company will offer an unprecedented ability for hoteliers to tailor their guest experience and digital marketing solutions to meet competitive marketplace demands and drive profitable revenue growth. Guestfolio's focus on guest engagement and marketing automation for indepen...

Property Management System, Hotello, Partners with Award Winning CRM Platform, Guestfolio...

Guestfolio | September 9, 2015

Whistler, Canada. September 9, 2015 - Guestfolio, a leading CRM system for hoteliers has partnered with Hotello, a fully integrated hotel management solution. This partnership will now enable Hotello customers to benefit from an integrated single-source solution that manages all day-to-day transactional communications, guest satisfaction and provide dynamic Guest Profiles. "Partnering with Hotello demonstrates how hospitality vendors need to work together for the benefit of their mutual clients. Hotello PMS clients will now benefit from an intricate relationship that could offer unprecedented opportunities to increase per-stay revenue a...

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