guest services platform

/Tag: guest services platform

guest services platform

Hilton Inn at Penn Named Winner of Intelity’s ‘ICEvoice Challenge’

Intelity | April 26, 2018

Property to receive Intelity's voice concierge solution FREE and 'forever' to enhance its guests experiences by enabling them to make voice requests via Amazon Alexa devices in guestrooms [Orlando, Fla. — April 26, 2018] — Why are hoteliers eager to add voice-command technology to guestrooms? Just ask the Hilton Inn at Penn, winner of Intelity's ICEvoice Challenge. Earlier this month, Intelity asked its customers to state how they envision using the company's newest solution that enables guests to use voice commands for requesting services and controlling the in-room environment. The reply from the Hilton Inn at Penn was sho...

Intelity Development Efforts Align with Industry Demands

Intelity | February 28, 2018

Study shows the technologies that hoteliers will be investing in the most in 2018 are those found in the Intelity Guest Service Platform [Orlando, Fla. – February 28, 2018] — As hoteliers continue to cautiously increase IT budgets and place a higher priority on digital guest engagement in 2018, according to Hospitality Technology's 2018 Lodging Technology Study, Intelity continues to develop new tools to meet hoteliers' and guests' demands. The developer of the world's first and most widely used integrated guest services platform will showcase its ICE (Interactive Customer Experience™) platform at HT-NEXT in San Di...

Powered by Intelity, the Forbes Travel Guide ‘Verified Summit’ App is Now LIVE on the App Store and Google Play

Intelity | February 26, 2018

As the 'Official Mobile and Technology Provider of Forbes Travel Guide,' Intelity develops a digital brochure for the 2018 Star Award Winners celebration in Beverly Hills [Orlando, Fla. – February 26, 2018] — Forbes Travel Guide 2018 Star Award Winners will convene in Beverly Hills tomorrow for "Verified: The Forbes Travel Guide Luxury Summit" to celebrate their recognition as one of the world's finest Five-Star and Four-Star hotels. Also in attendance will be Forbes Travel Guide's 2018 Brand Officials, the top service and amenity providers for each segment of the hospitality industry. To help navigate the event, attendees ...

SKYE Hotel Suites Parramatta Partners with Intelity and ASSA ABLOY Hospitality to Implement Digital Key Functionality

ASSA ABLOY Hospitality | December 5, 2017

Newly opened luxury Australian property provides latest in guestroom access convenience with ASSA ABLOY Hospitality Mobile Access and Intelity-based mobile app [Stockholm – December 5, 2017] – SKYE Hotel Suites Parramatta, a five-star hotel and one of the newest property additions to Sydney, Australia, has partnered together with ASSA ABLOY Hospitality and Intelity to provide its guests with state-of-the-art digital key functionality. With the implementation of ASSA ABLOY Hospitality Mobile Access in 72 of its apartment-style suites, along with the use of Intelity's downloadable mobile app, the property can now allow guests ...

New Premium Content Controls Announced for Intelity’s ICE Sapphire Platform

Intelity | June 24, 2013

ORLANDO, Fla., June 24, 2013 - With its official release date fast approaching, new information is available about ICE Sapphire, the new guest services platform from hospitality technology firm Intelity. The company announced today that it is introducing a Premium Content model that will be available for clients that sign up for ICE Sapphire. Guests can use Intelity's ICE guest service platform to access all of a hotel's services as well as look up information, but with the new ICE Sapphire Premium Content option, hotels will be able to select which features, if any, they want to identify as premium. These premium features can include game...

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