guest experience technology
INTELITY | March 23, 2022
Hotels can now greatly simplify the guest authentication, mobile key and check-in process Los Angeles, CA – March 23, 2022 – INTELITY®, the provider of hospitality’s most comprehensive guest experience and staff management platform, announced today the implementation of its 1-Click Mobile check-in capabilities on the platform. The functionality provides significant improvements on app user flow and is set to drive guest app adoption and engagement, as well as utilization across other functions of the guest’s mobile experience. “At INTELITY, we have long been an industry leader in improving the digital guest journey by continuing...
Virgin Hotels Partners With InnSpire to Deploy Latest in Guest Experience and Contactless Service Integration Across Multiple Properties
InnSpire | January 20, 2022
Global brand continues to leverage InnSpire connectivity and seamless hub integration abilities to maximize satisfaction, convenience and safety at all stages of the guest journey across its global properties. LAS VEGAS, NV – January 20, 2022 – InnSpire, the leading provider of a comprehensive technology suite that helps drive a seamless, world-class guest experience for some of the world’s most iconic hotels and brands, has announced the expansion of its partnership with Virgin Hotels following the successful implementation of its suite of guest connectivity and contactless compatible solutions at the newly opened Virgin Hotels Las Ve...
Global Hotel Company Builds Guest-Experience Mobile App to Boost Revenues, Efficiencies, Satisfaction and More
GuestHub | December 8, 2021
GuestHub, the web-based task-management app, is available to all hotels wanting to streamline the guest-experience cycle from Reservation to ReviewTM with no app download required; the solution is live at EB Hotel Miami Miami Springs, FL — December 8, 2021 — Eurobuilding Hotels Group (EHG) has entered the technology development business. The small, but highly effective, global hotel company has made available to the industry, after several years of development, its web-based mobile app that facilitates everything guests may need along their journey, from reservation to review™, and without the need for guests to download an app. Gue...
INTELITY | October 12, 2021
The recently expanded Ohio resort destination has selected INTELITY to elevate service and engage guests with personalized, contactless mobile and staff technology Los Angeles, CA – October 12, 2021 – INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key. “At The Grand Resort, we’ve long prided...
An Old Soul With a Fresh Twist, Crystalbrook Kingsley Embraces Technology and Sustainability With Solutions From McLaren Technologies
McLaren Technologies Asia Pacific | July 20, 2021
Sophisticated and with a nod to the area’s history, the new hotel is offering a fully contactless and paperless guest experience. Sydney, Australia (July 20, 2021) - A commitment to responsible luxury by Newcastle’s first five-star hotel, Crystalbrook Kingsley, has prompted a partnership with Asia Pacific’s leading hospitality solution specialist, McLaren Technologies. The new hotel was keen to embrace mobile-first guest experience technology and environmental change to enhance, not compromise, the quality of its guest experience. The new hotel, which opened its doors on June 9, worked with McLaren to tailor its approach to techno...
October 18, 2018
The upscale Northwestern hotel and casino will bring the latest guest experience technology and a fully integrated management system to its guests and staff Los Angeles, CA (October 18th, 2018) — KEYPR®, the technology company whose enterprise cloud platform is the leader in guest experience and hospitality management, announced today that its system will soon deploy at Silver Reef Casino in Ferndale, Washington. The casino chose KEYPR's full cloud-based platform during a rebranding and technology upgrade. "We are not far from the technology-focused Vancouver market and it's important we stay up with and even ahead of expectat...
San Francisco’s Hotel Zelos, Part of the Viceroy Hotel Group, Selects ALICE to Increase Operational Efficiency and Enhance the Guest Experience
ALICE | March 6, 2018
San Francisco's Hotel Zelos, a Viceroy Hotel, has selected ALICE's suite of hotel technologies to streamline staff operations and enhance the guest experience. Hotel Zelos, which joins sister properties Hotel Zetta and Hotel Zeppelin on the ALICE platform, is using ALICE's concierge software, ALICE Concierge, ALICE's housekeeping and maintenance software, ALICE Staff, and the company's guest text messaging solution, ALICE Guest. ALICE is the hospitality industry's leading operations technology, connecting every department of the hotel with one platform for all staff communication and guest requests. ALICE recently acquired concierge sof...
“No One Can Drop the Ball:” How Using Hotel Technology is Increasing Staff Efficiency and Improving Team Communication at the Radisson Hotel El Pa
ALICE | March 21, 2017
New York, NY -- The Radisson Hotel El Paso Airport is saving their employees time and improving their teams' internal communication with ALICE's staff operations management platform. The 239-room full-service hotel, which has been using ALICE since the beginning of the year, is running their front desk, maintenance, housekeeping and bellmen communications and task management on the platform. Prior to using ALICE, the Radisson El Paso communicated entirely via radio. Without the ability to record exchanges and requests, this made it difficult to track staff activity or establish staff accountability. Sometimes requests and directions wou...
Cabrits Resort & Spa Kempinski Dominica Appoints Rudolph Karam as New Director of Sales & Marketing
AHLA Statement on GSA FY2023 Per Diem Rates
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