guest experience measurement

/Tag: guest experience measurement

guest experience measurement

Innovation and Ease of Use Set Maestro PMS Apart, Proves Perfect for River Bend Casino Hotel Operated by Wyandotte Tribe

Maestro PMS | October 25, 2018

Maestro's Konami Gaming Interface Simplifies Cross Property Charge Posting; Direct Booking Makes Online Reservations a Breeze for Guests Markham, Ontario – October 25, 2018 – When the Wyandotte Tribe decided to develop the River Bend Casino Hotel in 2016 it started property software shopping. The Tribe asked its new GM to attend a national gaming conference to evaluate casino back office gaming solutions and hotel property software systems. "My business is casino hotel operations and I have worked with several property software systems at other casino hotels. We saw Maestro PMS at the show and included them in the systems we...

Maestro PMS Integrates with Listrak Digital Marketing to Increase Bookings, Guest Loyalty

Maestro PMS | September 6, 2017

Maestro PMS - Listrak Interface Delivers Personalized Preference-Based Messaging Markham, Ontario – September 6, 2017 – Maestro PMS announced it completed integration with the Listrak hospitality data platform. The Listrak interface enables Maestro property software users to leverage a wide variety of guest data for greater marketing effectiveness. Maestro PMS is the preferred cloud and on-premise property management solution for independent hotels, resorts, conference centers, and multi-property groups. Listrak is a digital marketing automation platform that empowers hospitality marketers to generate revenue and build br...

Maestro PMS Earns Repeat Business from Clients with Growing Portfolios

Maestro PMS | August 23, 2017

Independent Operators Expand, Install Maestro Multi-Property Web and Windows Solutions at Additional Properties August 23, 2017 – Markham, ON – Attendees at the 2017 STR Hotel Data Conference in Nashville learned the hospitality industry is enjoying its 7.5 year of RevPAR growth with two more solid years forecasted. Successful independent operators expand their portfolios, and many Maestro PMS users install additional Maestro property management software systems. Maestro property software centralizes guest data, integrates operations and offers mobile and browser based tools to increase staff efficiency and enhance guest ser...

Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents

Maestro PMS | August 9, 2017

"Anytime" Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations August 9, 2017 – Markham, ON – When an independent operator hires staff, they want their new team members to start fast. With a legacy of providing PMS spanning more than 30 years, Maestro's team understands the needs of hotel operations and systems training. That is why they built online tutorials and eLearning functionality into their family of 20+ Maestro PMS property software solutions. Maestro's eLearning system helps property staff and managers gain confidence in property software system use so t...

The Common Online Guest Journey Begins With Only a Room Booking – Maestro PMS Offers Deeper Engagement with Integrated Online Spa and Activities

Maestro PMS | July 12, 2017

Lodging & Day Guest Spa and Activities Booking Lets Traveler's Personalize their Stay with Revenue Adding Amenities Markham, Ontario – July 12, 2017 – The discerning guest travels to full-service resorts for much more than the room. Unfortunately that is all that most online booking systems deliver. Maestro PMS knows the typical guest journey only begins with the room. That is why ten years ago Maestro developed additional spa and activities booking integration to its already robust online booking engine, ResWave. Maestro PMS is the preferred property management software provider of leading independent hotels, resorts, ...

HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces

Maestro PMS | June 21, 2017

Visit Maestro PMS in Booth #1219 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre Maestro Expands Integrations with even more Third Party Systems to Give Independents Flexibility to Operate with Preferred Providers: E-Signature Closes Meeting and Event Contracts Faster Markham, Ontario – June 21, 2017 – Maestro PMS, the preferred technology solution and property management software provider of leading independent hotels, resorts, condos and multi-property groups, will launch its E-Signature capability at HITEC 2017 Booth 1219 in Toronto June 26-29. E-Signature enables independent operators to close more...

Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC

Maestro PMS | June 7, 2017

Maestro Delivers Operators Flexibility with Both Web Browser and Windows Based PMS Suite, On-Premise or in the Cloud; Contract E-Signature, Mobile Spa Provider Schedules, Tablet Operations and Mobile Check-Out Visit Maestro PMS in Booth #1219 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre Markham, Ontario – June 7, 2017 – Maestro PMS will arrive at HITEC 2017 in Toronto June 26-29 with a suite of new property software features and solutions to increase online and offline profitability and productivity for independent operators. Maestro continues to be the preferred technology solution provider of lea...

Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms

Maestro PMS | May 24, 2017

Cloud-Based Maestro Web Supports 15 Destinations on a Single Database for Centralized Multi-Property Reservations, Management Controls, and Personalized Guest Service Markham, Ontario – May 24, 2017 – Maestro PMS announced that Pursuit, an international independent hospitality destination company, selected the Maestro Web Property Management Suite to consolidate hotel management operations at Pursuit's 15 distinctive lodging properties with more than 1,400 rooms. Maestro PMS is the preferred cloud and on-premise property management solution for independent hotels, resorts, conference centers, and multi-property groups. Purs...

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