guest experience automation
Guest Services Automation – Reliable Revenue and Reduced Hotelier Labor
Jos Schaap | August 19, 2021
By Jos Schaap PMS technology has been a part of standard hotel operations for over 30 years and has made hotels operations efficient and scalable. However, as powerful as it is, there is still plenty of manual management of guest data and transactions. The truth is that hotel managers and front-of-house staff spend a lot of their time staring at a computer screen. Every time your face is looking down, possibly wrangling with your PMS/POS, the less meaningful time you have with your guests. Hoteliers should be looking for opportunities to break down those barriers to guest service. I believe that it is a mistake to be satisfied with the ...
ReviewPro, a Shiji Group Brand, Launches Innovative Guest Experience Automation™
Guest Experience Automation™ | March 10, 2020
The launch campaign will enable widespread adoption of AI and automation by offering free service in 2020 for the first 500 qualifying hotels, up to a value of 1.2 million euros. Barcelona, 10 March, 2020: ReviewPro, a Shiji Group brand, has driven the guest experience management landscape for over a decade and is now making a decisive move into AI-powered automation with its new product Guest Experience Automation™. The product launches with an offer of free service in 2020 to the first 500 qualifying* hotels up to a value of 1.2 million euros, to empower them to act now because “Guests Won’t Wait.” Find out more at guestwontwait....
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