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guest booking

Home/Tag: guest booking

guest booking

guest booking

Stayntouch and the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality US Traveler Sentiment Report Indicates: Hotels’ Tr

Stayntouch | June 28, 2022

Leader in guest-centric technology and NYU SPS Jonathan M. Tisch Center of Hospitality unveil results of proprietary report of Attribute-Based Shopping at HITEC 2022 [Orlando, Fla. | Tuesday, June 28] Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, and the NYU SPS Jonathan M. Tisch Center of Hospitality, today released the results of a study on U.S. traveler sentiments on attribute-based shopping. The report concluded that moving from Traditional Hotel Shopping (THS) to Attribute Based Shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction,— critical ...

SHR, Stayntouch Launch Timely Resource to Help Hoteliers Improve Guest Experience While Automating Operations...

Stayntouch | June 21, 2022

Industry experts contributed to “The Hotelier's Playbook to Amplifying Revenue and Engagement Across the Guest Journey,” available free online and at HITEC 2022 BETHESDA, Md. — June 21, 2022 — Sceptre Hospitality Resources, which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, in collaboration with Stayntouch, a global leader in cloud hotel property management systems and guest-centric technology, has published a whitepaper that gives hoteliers the tools they need to improve the guest experience and maximize revenue at every stage of the guest ...

P3 Hotel Software’s Interactive Booking Experience Provides HITEC 2022 Delegates With Opportunity to Walk a Mile in Guests’ Shoes...

P3 Hotel Software | June 20, 2022

June 20th, 2022: Hotel operators at this month’s HITEC conference in Orlando will get an opportunity to put themselves in their guests’ shoes thanks to an immersive interactive experience designed by P3 Hotel Software. P3 will provide delegates with a complete end-to-end walk through of their online booking journey – including features such as their artificial intelligence-powered booking engine, integrated secure payments solutions and online check-in/checkout. The company will demonstrate how hotel customers move through the booking process, the obstacles they encounter and how investing in fully integrated solutions enhances th...

Redefining The Value Chain in Tourism: Lessons From Thomas Cook’s Demise...

Achim Schmitt | October 25, 2019

By Achim Schmitt Thomas Cook: An Industry Perspective On September 23rd, 2019, Thomas Cook – one of the world’s oldest travel companies – declared bankruptcy. The 178-year old travel firm was forced to indefinitely suspend its operations after failing to secure £200 million in emergency funding, despite having already reached an agreement for a £900 million rescue deal. But this wasn’t the first time that Thomas Cook rifled with financial struggles. The company almost went under in 2011 when its debt reached £1.24 billion – but narrowly avoided it by securing an emergency loan of £100 million. Now, 8 years later,...

Guests Reveal Their Top Priorities When Booking Hotels Which Could Help Hoteliers Reduce Cancellations...

Guestline | August 20, 2019

Last year, a European wide study uncovered that almost 40% of all hotel booking in Europe were cancelled by guests1, prevailing the growing attention needed on customers attitudes to booking. Technology has become the forefront of how guests book their hotel and experience their customer journey, in fact a recent study conducted by Guestline revealed that 100% of people use or have used the internet to book their hotels. The study of 2,000 UK participants delved into how people book their hotels and their main priorities and desires when choosing one. In addition, a worldwide data analysis of over 7 million hotel booking data ...

Vertical Booking USA Launches a New Mobile CRS App & Releases a New Update to CRO...

Vertical Booking | June 19, 2019

Both these tools help hotels to manage their reservations more efficiently. Portland, OR – June 19, 2019 – Today, Vertical Booking USA - the leading reservation technology provider to hotels around the globe - is launching a new, mobile, app-based version of their Central Reservation System (CRS) and an updated version of their Central Reservation Office (CRO) solution. With the two new releases, Vertical Booking USA is providing hoteliers with all of the reservation tools that they need to minimize reservation headaches and increase direct bookings and revenues. Vertical Booking USA’s mobile CRS application makes it possible for ...

The Time Between Reservation and Arrival Is the Biggest Missed Opportunity for Revenue...

Larry Mogelonsky | June 19, 2019

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) It’s financially prudent to have a good channel mix so your rooms appear wherever guests are looking and booking. While getting the reservation is a consummate top priority, we are often missing what falls immediately after in what’s known as the prearrival phase. With some exceptions in the groups segment, this time period is rife with opportunities to capture more revenue from incoming guests, whether that be through room upgrades, amenity purchases or merchandising. Before you investigate tech vendors that can help you leverage this gap, the first step is to understand post-p...

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