guest amenities
The New Frontier of In-Room Tablets + AI Is Here and It’s Impacting Hotel Operations, Starting With Housekeeping
Neil Schubert | March 12, 2024
AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages By Neil Schubert Imagine a businessman traveling from Italy to America. Upon entering his room for the first time, the man is greeted by name by an AI concierge who proceeds to converse with him in his native language, (i.e. Italian). The woman on screen is speaking fluent Italian, but he detects a slight American accent. He begins to converse with her, asking if she could help him order food. A room-service ordering screen appears, but the woman says she can take h...
Beyond the TV: Hotel In-Room Entertainment Has Evolved
Robert Mandelbaum | February 6, 2024
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DAZN Selects PPDS – Teaming Up to Bring the World’s Largest Sports Streaming Platform to Hotel Rooms Exclusively on Philips MediaSuite TVs
PPDS | February 1, 2024
New partnership sees Philips MediaSuite from PPDS become the first dedicated hospitality TV to feature the DAZN app – used by more than 300 million people monthly – bringing more than 30,000 live sports and entertainment events to hotel rooms around the world, for the first time. PPDS is delighted to announce a new partnership with DAZN – the world’s leading sports entertainment platform and Europe’s largest football broadcaster – to bring its live and on-demand content streaming services into hotel guest rooms for the first time, exclusively via Philips MediaSuite hospitality TVs. Set to be unveiled an...
Getting Rates Above $750 Then Above $1000 Per Night
Adam and Larry Mogelonsky | January 24, 2024
By Adam and Larry Mogelonsky In the realm of luxury properties, charging around the $500 per night price range has come to be expected for any brands around the world since the pandemic, but the pursuit of rates exceeding $750 or $1,000 per night is now a strategic objective. But with great rate comes great expectations. Ergo, owners and operators in this space understand that guests paying in this premium range demand more than just the basics. Guest expectations for this $500 to $750 range encompass not only a remarkable lobby and well-appointed rooms but also enhanced services and upgraded amenities. Premium dining and spa services a...
Ten Room Features to Help Guests With Insomnia Conditions
Adam and Larry Mogelonsky | January 17, 2024
By Adam Mogelonsky, Larry Mogelonsky Sleep tourism is in vogue and will be for quite some time because many travelers now value getting good sleep to prioritize their health and wellbeing. With that in mind, we can look beyond just some of the fancier amenities that hotels are developing and look more specifically at insomnia-like conditions with these ten features. With a big emphasis to start, both of us are not trained medical professionals. These ten features are ideas that we’ve come up with after reading extensively on the root causes of insomnia and how hotel guestrooms or hotel spaces can be redesigned in a value-engineered wa...
Hotel Kryb I Ly Kro Adopts GuestCast to Address Influx of International Traveler Entertainment Preferences
Hotel Internet Services, Inc. | December 12, 2023
Danish property sidesteps costly television replacement fees while providing travelers with ultimate personalization over content-streaming experiences. Fredericia, Denmark — December 12, 2023 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, together with local Danish supplier and IT infrastructure developer, Itplan, has announced the successful deployment of the GuestCast content streaming solution by Hotel Kryb I Ly Kro. Situated in Fredericia, Denmark, the privately operated boutique property with GuestCast can now cater to a growing number of international trav...
Ten Ideas to Add Memorable Details to Your Hotel
Adam and Larry Mogelonsky | November 15, 2023
By Adam and Larry Mogelonsky “It's attention to detail that makes the difference between average and stunning.” (Francis Attenbury, 1663-1732) To put this into an adage that we prefer and have used, “The story is in the specificity.” As a thought, how many times have you stayed at a hotel where the interior of the guestroom offers no distinctive finishes so much so that you could wake up and not know what brand or city you are in? While this may be fine for the economy and midscale hotels-in-beds operations, if you want to chart a course for above-market ADR increases, your hotel needs an identity. Some of this comes through ...
INTELITY Named World’s Best Hotel Digital Key Solutions Provider, World’s Best In-Room Tablet Provider at 2023 World Travel Tech Awards
intelity | October 16, 2023
This is the third year INTELITY has been awarded by the World Travel Tech Awards - the leading authority recognizing excellence in global travel and tourism Los Angeles, CA (October 16, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced today it has been recognized as the World’s Best Hotel Digital Key Solutions Provider for its INTELITY Mobile Key solution and the World’s Best In-Room Tablet Provider for the third year in a row by the World Travel Tech Awards 2023. The World Travel Tech Awards is the sister event to the World Travel Awards, currently celebrating its 30t...
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