gen z
4 Tips to Attract & Retain Gen Z Employees
Mark Lewis-Brown | April 9, 2024
By Mark Lewis-Brown The hospitality industry is no stranger to evolution, and after surviving the chaos of the COVID pandemic and the aftermath, hoteliers are much more adept at pivoting as new trends and developments push the hospitality industry in new directions. 2024 has already ushered in a great deal of change, as consumer booking trends change and many of the top global economies experience contractions, but as always, there will be many other shifts that will impact the hospitality industry over the coming years; one of the most significant changes that we are currently experiencing comes with the entry of Gen Z into the workforce, w...
It’s Time to Eliminate Generationalism in the Hotel Workplace: Myth of Generational Differences Has Been Busted by Research
Doug Kennedy | April 8, 2024
By Doug Kennedy As my frequent readers know, I have been bemoaning the myths that are thrown out as facts at conferences, podcasts, and in books and blogs that, at best, mislead hospitality leaders and at worst, lead to discrimination based on birth year. Generationism is harmful, just like racism and sexism. Worse yet, many of those spewing these falsehoods are making a handsome profit by doing so. Seems like just about every conference I speak at lately has another high-paid keynote speaker addressing some topic related to what “Gen Z” or “Millennials” want out of work, life, and what they are looking for in a hotel workplace....
Corporate Buzzwords: Good, Bad, or Scaring Off New Hires?
EHL Insights | August 8, 2023
Corporate buzzwords, also known as jargon, are an everyday part of the office world. And people use them for many different reasons. These phrases sound trendy, create a sense of belonging, provide an easy way to shift gears in a meeting, or even allow us to make light of a challenging situation. But sometimes corporate buzzwords can also have a negative impact. According to a recent study by preply, some of these words are creating a rift in the workplace. Apparently, many employees view today’s most popular corporate buzzwords as annoying, and some jargon worsens the generational gaps. The negativity created by these words may be impa...
Five Trends Driving Gen Z’s Travel Choices
StudentUniverse | July 19, 2023
Waltham, Mass. (July 19, 2023) – Using insights from the recent State of Student Travel Report as well as owned data, StudentUniverse, a Flight Centre Travel Group company and the world’s largest student and youth travel marketplace, has outlined travel trends to watch amongst Gen Z travelers. Gen Z Travelers Are Keen On Vocational Travel Insights from the most recent State of Student Travel Report indicated that 87% of travelers aged 18-25 believe that working holidays would improve their career prospects with 78% indicating they would undertake such experiences if presented with the opportunity. With the closure of borders dur...
21% of Gen Z Are Planning a Trip to “Soul-Search” This Summer, While 1 in 5 Americans Say They Can’t Afford to Vacation at All
Empower | June 8, 2023
Americans are reimagining summer through road trips, staycations as inflation impacts the majority of travel plans GREENWOOD VILLAGE, Colo., June 8, 2023 /PRNewswire/ -- Gen Zers may have more fun than everyone else this summer, with 1 in 5 saying they plan to find themselves by splurging on a "soul-searching" trip (21%), traveling abroad (20%), or packing their bags for a romantic getaway (24%), according to new research from Empower, a leader in financial planning, investing and advice. Not so fast, according to 41% of Americans who won't travel this summer, with 20% saying they can't afford to go on vacation (women 24%, men 15%)....
Hospitality Trends: How Are the Different Generations Traveling?
Tatyana Tsukanova | May 16, 2023
By Tatyana Tsukanova, Lionel Saul The hospitality and tourism industry has always come up with names to describe cohorts of travelers that share similar interests and behaviors. Sometimes those names follow the famous generation categorization, such as Millennial travelers and Gen Z travelers, or have more tailored-made definitions. Silent travel and its impact In the last decade, the impact of the generalization of smartphone usage has created a new category of travelers: silent travelers. This cohort has adopted mobile technology to enhance or even replace the conventional in-person service delivery that occurs in the hospitality ...
How Gen Z Work Ethic and Attitudes Are Impacting the Workplace
EHL Insights | May 2, 2023
Horizontal working modes typically imply, for example, that employees from department “A” be given regular opportunities to collaborate on cross-functional projects with employees from departments "B", “C", "D”, or “Z." You name them. When these cross-functional collaborations multiply throughout/across the organization, here is what you get in the short term: the sharing of new ideas, knowledge, and best practices. In the medium term, these cross-silo collaborations may even shape employees’ career development paths—that is, by helping them develop a wider panel of skills and expertise. When this happens, your organization s...
5 Things Gen Z Travelers Want: How Hotels Can Keep Up With the Cool Kids
Dianne Ang | April 6, 2023
By Dianne Ang Generation Z (or more commonly known as Gen Z) is the newest generation of travelers, and they show major differences from Millennials and other generations that come before them. This generation should be paid close attention to because their interests and trends will significantly shape the face of travel. They are already becoming increasingly important in the hospitality industry so let us explore five things that Gen Zs look for when they travel, and how hotels can adapt to their evolving needs and preferences. They are willing to spend more money on experiences than material things, something that travel capitaliz...
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