feedback management system
MobiusVP’s CustomerCount Adds WhatsApp Communications Channel to Cloud-Based Customer Feedback System
CustomerCount® | April 7, 2022
INDIANAPOLIS, IN – April 7, 2022 – Bob Kobek, RRP President of MobiusVP has announced yet another major distribution vehicle to deploy its CustomerCount® online feedback management system. MobiusVP/CustomerCount has added WhatsApp Messenger as a communication channel for delivery of its cloud-based surveys and onsite service requests. The application has been made available through its strategic technical partner, ConnectionsGRP. CustomerCount is the only feedback system with access to the production capabilities of WhatsApp. The addition of WhatsApp to the CustomerCount® platform is an unparalleled breakthr...
CustomerCount® | August 6, 2021
INDIANAPOLIS, IN – August 6, 2021 – Mike Hill, author of Measuring to Manage and a thought leader in employee experience, has joined Mobius Vendor Partners (MVP) to help in the design of a new component of CustomerCount®, a leading cloud-based feedback management system which captures, measures and reports data. According to Hill “The new effort, E/X (Employee Experience), is based on a very critical element in business today: measuring the employee experience. Are they productive, happy, loyal, if not, why not? With so many variables and activity in the life cycle of an employee, knowing how employees feel and what they think ...
CustomerCount® Cloud-Based Customer Feedback System Builds Greater Trust Between Customers and Brands
CustomerCount | July 1, 2021
INDIANAPOLIS, IN – July 1, 2021 – Bob Kobek, President of Mobius Vendor Partners (MVP), creator of the CustomerCount® online feedback management system and Scott Frey, CEO of PossibleNOW have announced an intent to integrate the MyPreferences consent and preference management platform into a new CustomerCount enhanced service. This service will be offered as a part of the CustomerCount pre-check in survey. [caption id="attachment_222028" align="alignright" width="300"] Bob Kobek[/caption] CustomerCount collects, measures and reports customer feedback through branded, customized online surveys. These surveys are formulated ...
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