enterprise customer feedback system
CustomerCount® | September 5, 2019
INDIANAPOLIS, IN (September 5, 2019) –Mobius Vendor Partners, has launched yet another enhancement to its CustomerCount® enterprise customer feedback system. Already well-known and highly respected in several industries to survey, measure and report on customer experiences, facilitate onsite service requests and analyze Key Performance Indicators (KPI), CustomerCount has added a new area of focus. [caption id="attachment_202555" align="alignright" width="300"] Bob Kobek[/caption] “Many components of Employee Experience Measurement are already within CustomerCount’s capabilities. Our system is so flexible that very few adjustments...
CustomerCount® Teams with RCI® to Launch TravelVUE: Social Analytics and Support System Monitors Individual Resorts and Brand
June 26, 2018
INDIANAPOLIS, IN (June 26, 2018) –CustomerCount®, has teamed with RCI, the worldwide leader in vacation exchange, to launch yet another enhancement to CustomerCount's enterprise customer feedback system. The new addition to CustomerCount's feedback capabilities is TravelVUESM, a multifaceted social-analytics and support system that monitors brand sentiment, gathers real-time conversations and provides insight for social media and marketing teams. TravelVUE is the result of a combination of CustomerCount's cloud-based distribution and reporting platform and the evolution of RCI's Timeshare Online Listening center (TOLC), delive...
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