employee management
How to Manage Your Employees and Clients Through the Pandemic
GBTA | September 2, 2020
This week, GBTA Interim-Executive Director Dave Hilfman hosted well-respected travel industry human resources leader Patti Huska to share how to best get your organization and employees through this turbulent time. Huska is American Express Global Business Travel’s (GBT) Chief People Officer and also serves on GBTA’s WINiT Strategic Advisory Board. Attendees of the webinar received actionable tips and ideas from Huska and Hilfman including: Break situations down into manageable pieces. “We separated our pandemic response into three segments: ‘Respond,’ which was working through the immediate needs; ‘Reset,’ where we addres...
Hospitality Financial Leadership: What Everyone Needs to Know About Hotel Financial Skills 11-20
David Lund | August 31, 2020
By David Lund On the eve of starting my financial leadership course for the third year with Royal Roads University, I realized that most people have it somewhat wrong when it comes to how they think about the financials inside the hotel business. It occurred to me that most people think that a mechanic is the only person who can drive a car. However, many great drivers possess great knowledge about how the car works but they’re not mechanics – it’s not a requirement to be a great driver. You would never take your Ferrari to the driver for a repair, but man can they drive it. The exact same goes for financial skills and understanding....
Bending Without Breaking: How Labor Flexibility Can Help Hotels Survive the COVID-19 Pandemic
Mark Heymann | July 14, 2020
By Mark Heymann The COVID-19 pandemic isn’t going away anytime soon, and the widespread resurgence of cases across the U.S. throughout June and July is a prime example of that. From a hospitality perspective, the unfortunate reality is clear: hotels will continue to face an uphill battle until a vaccine or effective treatment becomes available. There’s no way around it -- point blank, period. The only way forward is by adapting to the circumstances in front of us. How? Well, a good way to start is by implementing flexibility within labor management processes. Unforeseen obstacles are arising every day amid the pandemic, which furthe...
5 Questions a Good Manager Should Ask Him/Herself While Managing a Team Remotely
Lucile Muller | April 16, 2020
By Lucile Muller As a result of the COVID-19 outbreak, companies and universities around the world have suddenly been forced to adopt home office measures for their employees wherever possible. It is true that over the last decades, the digitalization of our economies has made virtual work environment possible but realistically-speaking, only a few companies have been actively promoting it among their employees. Indeed, for most companies the road toward digitalization was perceived as a long and difficult journey demanding time and preparation. Only the most pessimistic ones would have imagined such a brutal transition. Today, even the...
1
Industry Happenings
2
All Things Independent
3
Market Reports
4
Technology
5
Operations
Today's News
Four Seasons Resort Tamarindo, Mexico Welcomes General Manager Felix Murillo
Richard Raab Appointed General Manager of Four Seasons Hotel Lion Palace St. Petersburg
Best Western Plus Goulburn Adopts Latest in Guest Content Streaming Technology With BeyondTV
Accor Partners With Daniel Cárdenas Family to Develop First Hyde Hotel & Residences in México
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.