May 23, 2019
Tourism and hospitality firms that score highly for leadership and cultural values see higher staff satisfaction, according to a new study by the University of East Anglia (UEA). Researchers analysed almost 298,000 online review ratings by employees for 11,975 firms in the US to find the key elements of job satisfaction and employee turnover in high-contact services. The reviews were posted over a 10-year period on Glassdoor, one of the world's largest job and recruiting sites. The results, published in the journal Tourism Management, also show that career progression is a critical factor in staff turnover, with a unit increase in the ...
Hyphen | February 26, 2019
Hyphen enables executives, HR and hotel admins to create robust surveys with more question types, then target and analyze feedback based on profile field data from Beekeeper; Webinar introducing integration planned for March 26 Los Angeles, Feb. 26, 2019 — Because surveys are proving to be an essential component of employee engagement, Beekeeper has added Hyphen – a cutting-edge feedback solution for conducting employee surveys – to its off-the-shelf integration suite. With Hyphen, hoteliers and human resources teams can capture employee feedback and use the responses to analyze satisfaction and performance trends or ...
UniFocus | June 16, 2014
UniFocus is proud to announce the newest upgrade to its' STAFFScope™ employee feedback and engagement solution - a corporate level dashboard. Providing executives with the ability to view collective performance gives all organizations quantifiable business intelligence to design strategies and to sustain a healthy workplace. Ultimately, the relationship between employee performance and guest satisfaction drives loyalty. With the new intuitive dashboard organizations can: View hierarchical presentation of data, allowing executives to drill down to regional, departmental and sub-departmental teams Quickly identify areas where low lev...
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