employee communication
Frontline Success Leader Beekeeper Lands $50 Million Series C
Beekeeper | November 9, 2022
Beekeeper doubles revenue over the pandemic, captures more than $100M in total funding and launches new product suite SAN FRANCISCO and ZURICH, Nov. 9, 2022 — Beekeeper, the leading frontline success system, today announced it has raised $50 million in Series C funding after more than doubling revenues since the start of the pandemic. New investors like EGS Beteiligungen and Kreos Capital joined the round alongside existing investors Energize, Thayer, SwissCanto, Keen Ventures, Alpana Ventures, Edenred Capital and Verve Capital. Beekeeper plans to use this round of funding to grow, continue to invest in product development and establish it...
Hotel Operations Have Changed, But the Importance of Communication Has Not
Andrada Paraschiv | September 1, 2020
Conversations become digitalized and streamlined as hotel operators continue to find new ways to communicate with employees while working around COVID-19 By Andrada Paraschiv There is a radical change in the way the hospitality industry is operating compared to the last decade. From shifting guests away from the front desk and favoring mobile check-in to new sanitization regulations that call for constant vigilance, it can be a lot for any organization to process and maintain consistency ― particularly right now as guidelines and state regulations are subject to abrupt changes. The need for communications is increasing tenfold between...
Communication Agility Is Key to MOHG’s Ability to Continue to Deliver Superior Service Amidst COVID-19
Andrada Paraschiv | July 30, 2020
Mandarin Oriental Hotel Group’s Group Director of Rooms and Quality Anja Luthje shares share how the Beekeeper employee communication platform is helping this iconic hotel chain to engage and motivate its colleagues on the road to re-opening By Andrada Paraschiv With the resurgence of COVID-19 cases in many parts of the world, hoteliers need to be more agile today than ever before. As newly crafted safety and operating protocols continue to evolve, hoteliers must react quickly to ensure that changes are carried out effectively by their frontline employees. In a recent webinar titled “Communicating for Agility,” Anja Luthje, Gr...
Covid-19: Winning Back Trust and Creating Safe-Havens Through Effective Communication
EHL Hospitality Insights | June 3, 2020
The key to building and regaining trust with your stakeholders, employees and customers is to be transparent and keep communication channels open. Here are a few tips on what to think about when it comes to your communication strategy. Inform your customers about how you’re handling the crisis. Be clear about what you’re doing to keep them safe. Let them know what to expect before they arrive for their stay, and what safety measures you’re putting in place to make their stay as safe and germ-free as possible. Be empathetic and keep your communications truthful. Show consideration for those affected by the crisis and spell out wh...
Will COVID-19 Force Digitalization in the Hotel Workplace?
Andrada Paraschiv | May 19, 2020
Physical distancing, frequently changing information, and a need to manage costs will accelerate the digitalization trend and foster better interactions with guests and employees By Andrada Paraschiv The world is changing, and so is the global hospitality environment. Due to the COVID-19 pandemic, a new safety culture is emerging that requires the hotel workforce to engage with guests, management, and each other digitally to honor social distancing mandates and help stop virus spread. It’s hard to imagine that we once had limited options for exchanging information. Try explaining to a Millennial that before the Internet and smartph...
Hospitality Financial Leadership – Pivot, Adapt and Implement Video
David Lund | May 18, 2020
By David Lund Learn more about what David teaches by watching this feature rich video, including: Flying By the Seat of Your Pants Investing in Financial Leadership Failure Leads to Success The Three Pillars of Hospitality The How to vs. The Want To Perfection is Bad The System for Hospitality Financial Leadership My Training Return on Investment Model ...
Best Practices for Reassuring Your Customers and Employees During the Closure of Your F&B Outlets
Alex Sogno | May 12, 2020
By Alex Sogno During this disruptive time, most hoteliers and F&B managers agree on one thing: A not-so “business-as-usual” future will follow the current changes. We know that as the hospitality industry begins recovering from COVID-19, there will be many new challenges ahead. But what can be done with F&B outlets now, to come out of this crisis stronger and better prepared for these future changes? Together with industry experts, we compiled best practices for providing reassurance to customers and employees during the closure of your F&B outlets. Furthermore, we offer you some suggestions on how to build up relationships...
There’s Light at the End of the Tunnel: Implement Technology Today to Retain and Attract Top Talent Tomorrow
Robb Monkman | May 5, 2020
Employee communication and safety technologies are bringing light to the dark cloud of COVID-19 and a silver lining is emerging with added loyalty By Robb Monkman Sometimes when things seem the darkest, moments of beauty emerge in the most unexpected places. During this time of quarantine, rivers are cleaning up, vegetation is growing, the air is becoming cleaner, there are fewer reports of crime, families are bonding, workers are resting, and nations are banding together for the good of mankind. While hospitality is possibly one of the hardest hit industries, it too is finding a silver lining amidst the darkness. Proactive hotel com...
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