EHL Insights
10 Global Talent Acquisition Trends Recruiters Need to Deploy in 2023
EHL Insights | January 24, 2023
10 Global talent acquisition trends to watch in 2023 The pandemic has shown the need to be both risk-aware and opportunistic. Workers are seeking a sense of freedom and joy to reshape their lives. Companies have solid plans for reinvention but are they directing their focus toward what will really make a difference? Here are 10 trends that define the current global talent acquisition. 1. Â Finding talent in emerging markets Countries and locations that businesses may have previously ignored are producing more productive talent pools that can help employers solve talent shortage issues. According to a report, 77% of recruitment...
Developing Facilitation Skills: Top 10 Qualities of the Best Facilitators
EHL | December 13, 2022
According to HBR, 71% of senior managers they surveyed said meetings are unproductive and inefficient, and 62% said meetings miss opportunities to bring the team closer together. The survey of more than 700 workers in the US revealed that some of the issues they dislike about work meetings include failure to start on time, discussions going off-topic, and having a single person or few people dominate the meeting. In the survey, 64% of the participants agreed that they look forward to attending a well-organized meeting. A facilitator is instrumental in changing how people go about creating value from meetings and group sessions. They help...
7 Tips for Successfully Embedding Customer-Centric Governance Into Company DNA
EHL | October 3, 2022
Today's business world requires companies to put customers in the driving seat. Nurturing customer relationships is the secret to boosting your customer lifetime value, cutting down churn, leaving your competitors in the dust, and catapulting your business growth. Usher in customer-centricity. We see you wondering, "What is it and how can you hack it?" This article lays bare all you need to put a permanent smile across your customers' faces☺. Read on: What Does Customer Centric Mean? Customer-centricity is a business approach where you prioritize your customer and place them at the heart of your business operations. The goal is to...
New Attitudes to Hotel Circular Economy Practices
EHL | September 15, 2022
By Dr Luciano Lopez, Dr Florent Girardin Customer perception Anyone visiting hotels this past decade will have seen the message in the bathroom asking guests to help save resources by putting the towel on the floor only if a new towel is needed. Some clients may perceive this message positively as they will associate the hotel as an eco-friendly company. Some others may have a totally different perception and understand this message as a way for the hotel to reduce costs by cleaning less towels daily, to the detriment of guest comfort. Thus, depending on the client's perception, the impact on the hotel (brand perception, willi...
Is an Aging Society a Threat or an Opportunity for Hospitality?
EHL | September 13, 2022
What does "population aging" mean? Population aging is the name for an ongoing demographic phenomenon, the fact that the average age of individuals in society increases over time. In other words, there are more and more old people in the population, and less and less young persons. The graph displayed in Figure 1 illustrates the phenomenon. It shows the old-age dependency ratio (OADR), defined here as the number of individuals aged 65 or more, over the number of individuals aged 20 to 64. Today, that ratio sits at 32% in the OECD, on average. As the graph shows, the population aging phenomenon has been rather mild in previous dec...
Hospitality Industry Statistics to Have on Your Radar in 2022
EHL Insights | August 18, 2022
The hospitality industry is a vast sector with many different categories that include recreation, lodging, entertainment, food and beverage. As a result, it is essential to collect all the relevant hospitality industry statistics to fine-tune your digital and social strategies to match the rapid changes currently impacting the sector. This is especially important for hospitality because it was one of the hardest-hit industries by COVID-19, and its challenges are still ongoing. Now that things are almost back to normal, the hospitality industry not only has to deal with changing consumer preferences and expectations but also deal withÂ...
The Role of Unemployment Benefits in the Current Labor Shortage
Dr. Yong Chen | April 12, 2022
By Dr. Yong Chen An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss aversion and behavioral economics play in how a worker considers losing benefits vs. gaining a job?  Labor shortage despite available jobs As Covid-19 cases in the United States started subsiding in the first half of 2021, the economy did not recover as fast as had been expected. There have been widespread reports about labor shortages in the U.S. since last April. The reason for the rising unemployment though is anything but a lack of jobs. According to the U.S. Bure...
How Business Model Innovation Can Boost SMEs in Times of Crisis
Dr Margarita Cruz | March 29, 2022
By Dr. Margarita Cruz SMEs reacted to the Covid pandemic in different ways. Some decided to introduce innovative dimensions to previously existing business models in the hope for survival, whereas others preferred not to mess with the formula for fear of upsetting post-crisis brand identity. The research suggests that creating new business models based on external resources, collaborations and entrepreneurial thinking can result in a winning resource in crisis times. SMEs in crisis It’s been exactly two years since we first experienced the first wave of lockdowns in Switzerland due to the COVID-19 pandemic. Back the...
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Today's News
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Aspen Hospitality and CU Boulder Break Ground on Limelight Hotel Boulder
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