EHL Insights
The Role of Unemployment Benefits in the Current Labor Shortage
Dr. Yong Chen | April 12, 2022
By Dr. Yong Chen An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss aversion and behavioral economics play in how a worker considers losing benefits vs. gaining a job? Labor shortage despite available jobs As Covid-19 cases in the United States started subsiding in the first half of 2021, the economy did not recover as fast as had been expected. There have been widespread reports about labor shortages in the U.S. since last April. The reason for the rising unemployment though is anything but a lack of jobs. According to the U.S. Bure...
How Business Model Innovation Can Boost SMEs in Times of Crisis
Dr Margarita Cruz | March 29, 2022
By Dr. Margarita Cruz SMEs reacted to the Covid pandemic in different ways. Some decided to introduce innovative dimensions to previously existing business models in the hope for survival, whereas others preferred not to mess with the formula for fear of upsetting post-crisis brand identity. The research suggests that creating new business models based on external resources, collaborations and entrepreneurial thinking can result in a winning resource in crisis times. SMEs in crisis It’s been exactly two years since we first experienced the first wave of lockdowns in Switzerland due to the COVID-19 pandemic. Back the...
Business Opportunities: Is the Metaverse the Right Way to Go?
Dr Valentina Clergue | March 25, 2022
Maybe you are not involved in gaming and do not use virtual reality, and thus you think that the Metaverse is irrelevant for your business. Should you dismiss it completely? Maybe not. After all, most if not all of the major trends impact businesses sooner or later. It is already a necessity for companies to have a well thought digital strategy and to look for opportunities to maximize the business’s digital presence. The Metaverse could be one of these opportunities today. By Dr. Valentina Clergue Brand image: New opportunities The Metaverse is a virtual immersive environment where people can interact, play and buy...
What Is Servitization?
EHL Insights | March 14, 2022
What is servitization? Its origins go back to 1988, Sandra Vandermerwe and Juan Rada presented what they termed the “servitization of business”, explaining how more and more corporations were adding value to their core corporate offerings through services. – For some well-intended temporal perspective here, this was the year before Tim Berners-Lee invented the “World Wide Web” while working at CERN and a full eleven years before Kevin Ashton coined the term “Internet of Things” during his time at Procter & Gamble. – Vandermerwe and Rada observed that companies were offering “bundles of customer-focused combinations of ...
Inclusivity Is the Key to Gender Diversity: Open the Door Please!
Marloes Knippenberg | March 8, 2022
By Marloes Knippenberg Belonging to hospitality, the most service, people-oriented industry, you tend to be impacted by everything the world is undergoing at any given time – technological zeitgeists, global economic slowdowns, unexpected weather turbulence, in addition to the human quest for knowledge, disruptions, and innovations. Regardless of the environment, less represented groups on a leadership scale change the social engineering in decision-making. For decades, boardrooms have lacked women inclusivity, but now, industries have adopted and started promoting changes as more women sit at executive boards and rank high on global pro...
Sustainable Business Practices vs. Business Recovery: HR in the Middle
Thomas Mielke | February 28, 2022
By Thomas Mielke In the current business context, most hospitality organizations are finding themselves wanting to strike the right balance of "building back better" without jeopardizing a speedy recovery and keeping sustainable business practices at the heart of it all. It is important to note that this is taking place at a time when there is heightened interest, as well as public scrutiny, toward an organization’s “footprint” and purpose. For example, stakeholders, as well as shareholders – who have already become more attuned to Environmental, Social, and Governance (ESG) principles – expect a marked step forward as it relat...
How Will Hospitality Emerge From the Pandemic? Findings From EHL Research Day
Andrew Brenner | February 21, 2022
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality industry was discussed by EHL faculty members. The afternoon’s insights reflect the diversity of subjects investigated by EHL researchers and the challenges and opportunities that lie ahead for the hospitality industry. “Welcome back to the new abnormal, how may I help you?” By Andrew Brenner Small, family-owned firms fared well Sifting through the winners and losers of the pandemic, Dr. Cédric Poretti, Assistant Professor of accounting, found that when a family owns 20% or more ...
How to Reposition Hotel Real Estate: A Methodology
Jochen de Peuter | February 15, 2022
By Jochen de Peuter Ever-changing market factors, including external economic forces, shifting demand patterns and changing competitive pressures, can all influence a property's success and constantly require hotel property owners to re-evaluate their asset's position to improve its image, profitability and value. The Basics Hotels are different from other types of real estate because they involve both a special purpose real estate and a daily operation business. Repositioning a hotel is therefore a complex process with many moving parts. Repositioning hotel real estate involves many factors (market, economy, customers) ...
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