digital engagement
How Hyatt Powers an Innovative Digital Guest Experience With Real-Time Data
Hapi | July 26, 2022
Hyatt is a leading global hospitality company guided by its purpose: to care for people so they can be their best. Hyatt counts more than 1,150 hotels and all-inclusive properties in 71 countries across six continents in its portfolio. Digital transformation has always been at the forefront for Hyatt. And when the COVID-19 pandemic hit, Hyatt leaders knew it was time to double down on Hyatt’s purpose of care. This included increased focus on digital engagement, digital adoption, and the speed of data for quicker decision-making. “That word ‘care’ is at the core of what we do,” says Benjamin Weiss, Director, Global Digital Product...
Knowland and Uniguest Partner to Provide Hotels With Seamless Data Integration Across Disparate Sources
Knowland | June 16, 2022
Partnership delivers a universal interface, the Knowland Connector, to streamline data acquisition and expand the Knowland data set ARLINGTON, Va. — June 16, 2022— Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Uniguest, a global leader in digital engagement technology, announced today a technology partnership resulting in the Knowland Connector, an innovative interface making data integration with the Knowland Platform seamless across property-level systems. The partnership addresses the ongoing challenges of complex and fragmented data across the hospitality tech...
Clairvoyix and Fetch Partner to Bring On-Property Guest Communication and Incident Reporting to The Wallace
Clairvoyix | June 9, 2022
Leading hotel marketing automation system provider utilizes their Oracle Hospitality Integration Platform (OHIP) expertise to bring big dividends to their partner Fetch and The Wallace NYC. LAS VEGAS, NV (June 9, 2022) – Vendor partnerships come in many forms, but the best ones bring true added value to their client properties. In the case of The Wallace, a luxury hotel in New York City, the property is benefiting from Fetch’s industry leading guest engagement platform made possible by utilizing the Clairvoyix OHIP connector for Oracle Hospitality OPERA Cloud. “The Wallace saw the value in our guest engagement solution, but as a...
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