Going Local – How to Attract Locals to Your Hotel’s Restaurant & Why It’s Key in Today’s Hospitality Landscape
Diego Lowenstein | February 26, 2018
By Diego Lowenstein 1. As a hotel owner/developer, why is it important to engage locals as well as travelers? When you own and develop hotels, you're always looking for the "next big thing" that will separate your property from your competitors' properties and bring excitement to the community. This often manifests itself in new restaurant outlets, a singular lobby, and pieces of technology or design updates that 'wow' potential customers. However, updates like this typically only cater to those who stay at the hotel, segmenting off a huge potential market a property can tap in to: locals. When a property engages locals at a high level...
Diego Lowenstein | November 13, 2017
By Diego Lowenstein 1. What sets today's luxury all-inclusive properties apart from the all-inclusive properties of the past? From food and beverage options to upgraded amenities, the luxury all-inclusive sector has greatly evolved in recent years. In the past, many all-inclusive resorts offered a three-star, mid-level experience that, while it was an affordable and attractive option, did not always wow travelers. But today's all-inclusive properties, at least the ones that are doing it right like Hyatt Ziva and Zilara and the AM Resorts brands, are focusing less on delivering a cost-effective all-inclusive experience and more on delive...
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