David Eisen | June 10, 2019
By David Eisen In a previous blog post, I took aim at RevPAR. My pursuit: to puncture the long-held notion that it’s the most exemplary data point to consult within the hospitality industry. And, according to one comment, I succeeded in doing so (thank you, Don Weintraub, you made my mother very proud). My thesis was not that RevPAR is obsolete; following it is still necessary, especially since RevPAR tracks revenue derived from the rooms department, the largest source of revenue for a hotel. It’s akin to tracking cap rates when investing in hotels—one data point but not the end-all. RevPAR (a combination of rate and occupancy) is...
May 30, 2019
By David Eisen Sometimes, the best way to begin a blog is by borrowing a quote. It's admittedly a conceit that helps contextualize your subsequent thoughts—an artistic device, like a voiceover in a movie. So that's what I'm going to do here to begin; use someone else's words to illustrate my own thoughts. In this instance, I turn to W. Edwards Deming, whose Wikipedia page explains that he was an American engineer, statistician, professor, author, lecturer, and management consultant. In perfect symmetry, he passed away in 1993 at age 93, and over the course of his nine-plus decades became regarded as having had more impact on Japan...
Ed Hoganson Returns to Crestline Hotels as Executive Vice President, Chief Financial Officer & Chief Investment Officer
Crestline Hotels & Resorts, LLC | May 29, 2019
FAIRFAX, VA – May 29, 2019 -- James Carroll, President & CEO of Crestline Hotels & Resorts, LLC, announces the appointment of Edward Hoganson as Executive Vice President, Chief Financial Officer & Chief Investment Officer for the Company. Ed rejoins Crestline from Hospitality Investors Trust, Inc. (HIT) where he served as Chief Financial Officer and Treasurer. "Ed was an integral part of Crestline's growth and success from its early days through 2014, when he accepted the position with HIT," said Carroll. "We are excited to welcome Ed back at this very pivotal time in our growth. Ed will lead our team as we embark on an aggre...
David Eisen | May 22, 2019
By David Eisen Ever since Fred Harvey opened his first "eating house-hotel" establishment along the Atchison, Topeka and Santa Fe Railway (AT&SF) tracks in Kansas in 1878, food and beverage has become an integral part of the hospitality business in the U.S. Harvey's invention was a more formalized approach to what was served to guests of the grand hotels and smaller inns that dotted the landscape from Europe to Asia throughout eras before. And while approaches to F&B have changed over time, F&B within the hotel space had historically been a loss leader, an afterthought, with the bulk of revenue derived from rooms. Success wa...
David Eisen | May 17, 2019
By David Eisen Imagine you're scouting a young baseball player or footballer—someone experts have pegged as the next Derek Jeter or Lionel Messi. You can't, however, just take their word for it; you have to see their performance for yourself and also dig into the numbers—into how they rate statistically. Now, imagine you are only allowed to consult one statistic, such as batting average (hits divided by at-bats) or goals scored. Then, imagine that within this context, our Jeter heir apparent is hitting a more-than-respectable .315, and our Messi-to-be is his team's leading goal scorer. Great news, right? Well, yes and no. ...
Angie Hospitality Introduces New PassPoint™ Hotspot 2.0 Technology to Streamline and Simplify Guest Wi-Fi Connectivity
Angie Hospitality | April 2, 2019
Hotspot 2.0 compatibility adds simplified authentication of Wi-Fi-enabled guest devices and seamless, secure connectivity for users of hospitality's only purpose-built virtual assistant San Jose, Calif. – April 2, 2019 – Angie Hospitality, developer of the industry's first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the addition of PassPoint™ Hotspot 2.0 technology to its award-winning virtual assistant solution. This next generation Wi-Fi platform mirrors today's cellular connectivity experience, streamlining the authentication process and allowing guests to securel...
HITEC News: dormakaba Launches RT Plus BLE-Enabled RFID Lock for Easy Magstripe Upgrades
ASSA ABLOY Global Solutions Unveils Vostio Location Solutions With Staff Safety Alert Features at HITEC Minneapolis
Nomadix Launches New Cloud Offering to Provide a Single Source for Managing Guest Wi-Fi Across Multiple Properties
TraknProtect Unveils New Staff Alert Button With Enhanced Design and Expanded Functionality
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