customer engagement technology study
Intelity | September 13, 2017
Study shows mobile technology is dictating the experience guests expect and demand; Intelity is meeting those demands with mobile check in/out, mobile key and more [Orlando, Fla. – September 13, 2017] — With the 2018 budget season quickly approaching, hoteliers need to evaluate their customers' needs today to identify which technologies will help them engage with guests of tomorrow. Those who are unaware of what their customers will be expecting/demanding in the coming year should reference Hospitality Technology's 2017 Customer Engagement Technology Study. According to the 6th annual report, 57% of hotel guests are expe...
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