crestline hotels & resorts
Third-Party Hotel Management Companies Facing Higher Guest Expectations as Room Rates Increase, J.D. Power Finds
J.D. Power | September 15, 2022
Davidson Hospitality Group Ranks Highest in Guest Satisfaction TROY, Mich.: 15 Sept. 2022 — With average daily room rates at hotels in North America now averaging nearly $150—roughly 15% higher than pre-pandemic levels,1—hotel guests have become more critical than ever of the décor, amenities and food and beverage options provided by the world’s largest third-party hotel management companies. According to the J.D. Power 2022 North America Third-Party Hotel Management Guest Satisfaction Benchmark,SM released today, customer satisfaction declines 4 points (on a 1,000-point scale) this year, as higher prices drive increased scruti...
Crestline Promotes Two Members to Executive Team
Crestline Hotels & Resorts | February 9, 2022
FAIRFAX, VA – February 9, 2022 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today the promotion of two members of its executive team. Aaron Olson assumes the role of Executive Vice President of Operations and Carolee Moore to Senior Vice President of Revenue Strategy. “Aaron and Carolee are exemplary dedicated executives who have been instrumental in the growth of our company and its ongoing success,” said James Carroll, President & CEO of Crestline Hotels & Resorts. “Aaron’s ability to pivot to adjust hotel operations, and champion care for our front-line teams, has resulted in performance ...
Crestline Selected to Manage the Hilton Garden Inn Memphis Downtown
Crestline Hotels & Resorts | November 18, 2021
FAIRFAX, VA – November 18, 2021 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today that it has been selected to manage the 150-guestroom Hilton Garden Inn Memphis Downtown in Memphis, Tennessee. The hotel is located across from AutoZone Park, and within walking distance of Beale Street and the FedEx-Forum. It is also near the Orpheum, South Main, the National Civil Rights Museum, and a short drive to Graceland. The hotel offers 1,278 square feet of meeting and event space. Crestline now manages seven hotels in Tennessee. Guestrooms at the Hilton Garden Inn Memphis Downtown are well appointed with the S...
Crestline Selected to Manage Two Houston Hotels
Crestline Hotels & Resorts | November 16, 2021
FAIRFAX, VA – November 16, 2021 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today that it has been selected to manage two Houston area hotels, the 190-guestroom Hilton Garden Inn Houston Energy Corridor, and the 182-guestroom Hilton Garden Inn Houston/Galleria Area. With the addition of these two hotels Crestline now manages ten properties throughout Texas. About the Hilton Garden Inn Houston Energy Corridor Located at 12245 Katy Freeway in Houston, Texas, the hotel is a block away from I-10 in the heart of the Energy Corridor. The hotel is within two miles of City Centre, Spring Branch and Mem...
Crestline to Lease and Manage the el PRADO Hotel in Palo Alto, CA
the el PRADO | November 4, 2021
FAIRFAX, VA – November 4, 2021 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today that it has been selected by Ferrado US to lease and manage el PRADO Hotel, a luxury boutique property offering a selection of well-appointed guestrooms and suites as well as 5,939 square feet of function space, perfect for weddings, social events, and business meetings. Formerly known as the Garden Court, the all-new el PRADO Hotel has emerged from a recent multi-million-dollar refresh to become one of the most unique hotels in downtown Palo Alto. Framed by charming Spanish architecture, the hotel has a distinctive...
Crestline Selected to Manage the Newly Constructed Aloft Portland, Maine
Crestline Hotels & Resorts | October 21, 2021
FAIRFAX, VA – October 21, 2021 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today that it has been selected to manage the 157-guestroom Aloft Portland, Maine hotel which is located along Portland’s downtown waterfront. The hotel also offers 327 square feet of meeting and function space. This marks the third hotel in Portland that Crestline has added to its management portfolio. Last month Crestline added the 178-guestroom AC Hotel by Marriott Portland Downtown/Waterfront, and in 2020 the company assumed management of the Residence Inn Portland Downtown/Waterfront. More About the Aloft Po...
Crestline Selected to Manage The Hyatt Place Greenville Downtown, South Carolina
Crestline Hotels & Resorts | October 5, 2021
FAIRFAX, VA – October 5, 2021 – Crestline Hotels & Resorts, LLC announced today that it has been selected to manage the 130-guestroom Hyatt Place Greenville Downtown in South Carolina. "Greenville is a beautiful city situated half-way between Charlotte and Atlanta in the foothills of the Blue Ridge Mountains,” said James Carroll, President & CEO of Crestline. “This Upstate location, with a thriving arts and entertainment community as well as numerous leading universities and businesses, help to make this Hyatt Place hotel a premiere destination for business and leisure travelers and a great addit...
Crestline Selected to Manage The AC Hotel by Marriott Portland Downtown/Waterfront, Maine
the AC Hotel Portland Downtown/Waterfront | August 30, 2021
FAIRFAX, VA – August 30, 2021 – Crestline Hotels & Resorts, LLC (“Crestline”) announced today that it has been selected to manage the 178-guestroom AC Hotel Portland Downtown/Waterfront, Maine. This is the second hotel that Crestline is managing in Portland—in 2020 Crestline welcomed the Residence Inn Portland Downtown/Waterfront to its growing portfolio. "We are excited to expand our portfolio in Portland where we see a surge in tourism to the region as well as the resumption of business travel,” said James Carroll, President & CEO of Crestline....
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