COVID-19
Covid Tested the Limits of Hoteliers’ Strength and Tenacity: Resilience Is Key
Sherri Kimes | June 1, 2021
ITHACA, N.Y., June 1, 2021 -- These and other findings are found in "How Hotels Have Responded to Covid—One Year Later," by Kimes and Roberts. In their worldwide survey of 391 hoteliers, they found that since demand was limited, hoteliers concentrated on trying to generate demand while maintaining rates. There was also an emphasis on providing value-added features rather than offering discounts. While local business has never not been relevant in the hotel industry, the pandemic highlighted its strength and importance. Staycations have been very popular during the pandemic and many respondents plan on continuing them even once travel ...
How Has Technology Changed the Face of Marketing in Hospitality Amid Covid-19?
Varun Khanna | May 18, 2021
By Varun Khanna, research scholar Over the past year and a half, hospitality marketing and management has witnessed tremendous growth in terms of research and development (Byrd, et.al, 2021). The Covid-19 pandemic has brought about much of this change, as it has warped our concept of time. The early part of 2020 until now feels like a decade ago, not only because of our perception, but also because the world, and specifically the hospitality industry, underwent a lot of changes in a short period of time that normally would take years to materialize. In this article, we will discuss how Covid-19 has changed the face of marketing in the hos...
AHLA Statement on Updated CDC Mask Guidance
AHLA | May 18, 2021
WASHINGTON (May 18, 2021) – The following is a statement from Chip Rogers, president and CEO of the American Hotel & Lodging Association, on updated face-covering and physical distancing guidance from the Centers for Disease Control and Prevention (CDC). “Like all Americans, we are excited for a return to normal life, which includes travel. The recent CDC guidelines for vaccinated Americans lifting certain face-covering restrictions was welcome news and should help speed up a much-needed recovery. As an industry, our primary concerns have always been guest and worker safety. Hotels rose to the challenge of the public health crisi...
Siegel Sez: The COVID Year – What Tech Changes Will Last?
April 23, 2021
I will encourage you to read Doug Rice’s column that follows which includes the latest technology news. This week Doug talks about the technology changes inspired by COVID-19, which will stay, and which won’t. For those of you who have been out to eat - would you really want to look at a menu any other way than holding it in your hand when COVID-19 is behind us? Doug brings up some good points as to possibly why you wouldn’t, especially if you owned the restaurant. There will be a transition in the world and especially in the hotel industry as the recovery gains legs. Leisure travel will probably set records this year and groups and ...
Luxury’s Next Competitor Is Not a Hotel
Larry and Adam Mogelonsky | February 10, 2021
By Larry and Adam Mogelonsky Every hotel property aspires to be luxury in one way or another, even as the word ‘luxury’ has become a bit overused in the past decade. As such, there are always new entrants testing out concepts and evolving various features, amenities or service offerings, all in an attempt to get one step ahead of the curve. The pandemic has, of course, shifted priorities but the pursuit of luxury still remains as a means of capturing guests’ hearts. Concurrent to this arms race amongst traditional hotels – and now also alternative accommodations – it is important that hospitality brands consider those accommod...
6 Key Learnings From an Unprecedented Year in Hospitality
Matthieu Mauguin | January 18, 2021
By Matthieu Mauguin An inspiring look at the gains and losses that the Covid crisis has brought upon the Hospitality industry. The future is remarkably hopeful and full of innovation-driven malleability. Resiliance and courage displayed by the industry At the end of 2019, hospitality professionals seemed to have a good idea of what to expect in 2020. From the impending advent of new AI solutions to the generalization of online marketing, most analysts predicted that the industry would keep on riding its growth spur towards a complete digital transformation. Enter the COVID-19 outbreak, and, alongside it, the emergence of an apocalyp...
Hotel Lawyer on PPP2 and the COVID Relief Bill’s Changes to Paycheck Protection Program
Jim Butler | January 13, 2021
By Jim Butler and the Global Hospitality Group® 13 January 2021 We have a new PPP Loan authorization bill out of Washington, after months of political wrangling. Congress could have done more, but they did provide for up to $2,000,000 in additional forgivable loans per borrower, along with provisions which specifically cater to the hospitality industry. As Jay Thompson and other members of our Corporate team write below, Congress has made obtaining a PPP loan and getting forgiveness for that loan easier. They have also expanded the definition of what can be an “eligible expense” upon which to base a PPP loan, and they have allo...
Can Hotels Claim Business Interruption Insurance Due to a Pandemic?
HotStats | January 7, 2021
Does a pandemic qualify for business interruption insurance? It’s a question hoteliers shouldn’t be asking themselves, but rather, their insurance company. COVID-19 was swift and pernicious, bringing the hospitality industry to its knees. As hotels find their footing, filing a business interruption claim with their insurer is of the essence, regardless of the ambiguity over whether a pandemic qualifies a business for such relief. Insurers, unsurprisingly, have denied the vast majority of these claims, which have in turn triggered scores of lawsuits asking courts to make insurers honor their contracts. Insurance companies contend t...
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