COVID-19
Luxury’s Next Competitor Is Not a Hotel
Larry and Adam Mogelonsky | February 10, 2021
By Larry and Adam Mogelonsky Every hotel property aspires to be luxury in one way or another, even as the word ‘luxury’ has become a bit overused in the past decade. As such, there are always new entrants testing out concepts and evolving various features, amenities or service offerings, all in an attempt to get one step ahead of the curve. The pandemic has, of course, shifted priorities but the pursuit of luxury still remains as a means of capturing guests’ hearts. Concurrent to this arms race amongst traditional hotels – and now also alternative accommodations – it is important that hospitality brands consider those accommod...
6 Key Learnings From an Unprecedented Year in Hospitality
Matthieu Mauguin | January 18, 2021
By Matthieu Mauguin An inspiring look at the gains and losses that the Covid crisis has brought upon the Hospitality industry. The future is remarkably hopeful and full of innovation-driven malleability. Resiliance and courage displayed by the industry At the end of 2019, hospitality professionals seemed to have a good idea of what to expect in 2020. From the impending advent of new AI solutions to the generalization of online marketing, most analysts predicted that the industry would keep on riding its growth spur towards a complete digital transformation. Enter the COVID-19 outbreak, and, alongside it, the emergence of an apocalyp...
Hotel Lawyer on PPP2 and the COVID Relief Bill’s Changes to Paycheck Protection Program
Jim Butler | January 13, 2021
By Jim Butler and the Global Hospitality Group® 13 January 2021 We have a new PPP Loan authorization bill out of Washington, after months of political wrangling. Congress could have done more, but they did provide for up to $2,000,000 in additional forgivable loans per borrower, along with provisions which specifically cater to the hospitality industry. As Jay Thompson and other members of our Corporate team write below, Congress has made obtaining a PPP loan and getting forgiveness for that loan easier. They have also expanded the definition of what can be an “eligible expense” upon which to base a PPP loan, and they have allo...
Can Hotels Claim Business Interruption Insurance Due to a Pandemic?
HotStats | January 7, 2021
Does a pandemic qualify for business interruption insurance? It’s a question hoteliers shouldn’t be asking themselves, but rather, their insurance company. COVID-19 was swift and pernicious, bringing the hospitality industry to its knees. As hotels find their footing, filing a business interruption claim with their insurer is of the essence, regardless of the ambiguity over whether a pandemic qualifies a business for such relief. Insurers, unsurprisingly, have denied the vast majority of these claims, which have in turn triggered scores of lawsuits asking courts to make insurers honor their contracts. Insurance companies contend t...
The Evolving Traveler Journey: 3 Trends Hoteliers Must Address Today
Paul Barron | January 5, 2021
By Paul Barron The hospitality industry is navigating through a time of unprecedented change. The shock of COVID-19 pushed what was once considered preferential traveler expectations into industry standards faster than anyone could have imagined. Trips are either increasingly spontaneous with short booking windows or intensely researched due to safety. On-trip interactions are digitizing, and loyalty has evolved far beyond points programs. Reviewing recent trends, hoteliers must prepare for three key shifts in the traveler’s journey: 1. Booking flexibility shifting from perk to expectation 2. Acceleration of the contactless ...
Survey: Nearly 70% of Americans Will Not Travel for Christmas
AHLA | December 14, 2020
71% of Hotels Will Not Last Another Six Months Without Immediate Assistance WASHINGTON (December 14, 2020) –A recent national survey commissioned by the American Hotel & Lodging Association (AHLA) shows that nearly two-thirds (69%) of Americans will not travel for Christmas. With a new surge in COVID-19 cases, the CDC recommending that Americans do not travel over the holiday season and new stay-at-home orders in place in states across the country, the holiday season will compound the challenges already facing the hotel industry during this public health crisis. “We understand the importance of following CDC guidelines to redu...
The Outlook for Hospitality, Part 3: Technology Vendors Reveal the Solutions That are Helping the Industry Recover
Fran Worrall | December 2, 2020
By Fran Worrall Last week, in Part 2 of our series on the outlook for hospitality, we asked some of the industry’s leading technology vendors the following question: How has your company pivoted to meet the new demands the industry is facing? Overwhelmingly, the vendor community has risen to meet the challenges surrounding the pandemic, responding in a variety of creative ways—from offering clients free or discounted services to speeding the development of solutions that provide safe alternatives for guests and support long-term recovery. This week, in Part 3 of our series, more than 30 leading hospitality technology vendors reve...
Maximizing Guest Revenues Starts With Prearrival Tech
Larry Mogelonsky | December 2, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) We’re now in the long tail of the pandemic. Our properties have upgraded our safety protocols to prevent the spread of COVID-19, but groups and corporate clients will still take some time to trickle back to their pre-pandemic levels. This means a reliance on leisure – local, regional, staycations, workcations and so on – thereby making it clear the need to maximizing what revenue you can capture from each guest instead of relying on boosting occupancy to stay out of the red. When we consider optimizing revenues on a ‘per guest basis’, the most useful metric to organize any...
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Today's News
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