Going Beyond Transactions: ‘Conversational Commerce’ and Its Impact on the Travel and Hospitality Industry
Alan Young | February 6, 2019
Coined by Uber's Chris Messina, consumer demand for digital-centric interactions with hotel and travel brands is on the rise By Alan E. Young, Puzzle Partner It's 2019, and I would argue that there have never been more marketing-related "buzzwords" battling it out for conversational real-estate across thought leadership articles, webinars, white papers and more. Whether it's agile marketing, catering to the 'age of the consumer,' hyper-personalization, or the mobile age — there are plenty of commerce-related silos to get lost in as industry leaders seek out the trends and methods which can best benefit their respective brand a...
Lodging Interactive | September 15, 2016
PARSIPPANY, NJ - September 15, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, will be holding a free online webinar to discuss how hotels and resorts can use its CoMMingle Live Chat service to immediately increase group/wedding RFP submissions and drive direct bookings. "Since the launch of CoMMingle Live Chat, dozens of hotels have made the commitment to improve their online website customer service and to build loyalty by increasing online engagement with their customers," said DJ Vallauri, Lodging Interactive Founder & CEO. "The results have...
Cendyn’s Middle Eastern Footprint Grows as FIVE Jumeriah Village Dubai Adds revintel® to Their Hotel Tech Stack
Award-Winning All Season SilverStar Mountain Resort Trusts Maestro PMS for Guest-Focused Multi-Property Resort and Owner Operations
Hotel Real Estate: How Brands Are Re-Imagining Hotel Lobbies
Mixed-Use Is the Key to Funding Hotel Development in Africa
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