contactless service
What Hotel Guests Really Want: It Might Surprise You
Venkatesh Sakamuri | April 6, 2022
You don't need the resources of a large global brand or chain to take the steps that will keep your guests coming back for more By Venkat Sakamuri What do hotel guests really want from the hotels they frequent? And what are they willing to pay more for? As we collectively move beyond the challenges presented by the pandemic, hoteliers view these questions with renewed interest. Not only has the industry changed, but the world at large has changed. So what does that mean? Surely, travel behaviors have changed to adapt to the new normal, and what guests want from hotels today might be different. Guests now crave a more customizable exper...
YOTEL Takes the Next Step in Their Digital Evolution With INTELITY
INTELITY | September 29, 2021
The cutting-edge hotel group’s new app facilitates easy booking and contactless service while also acting as a digital guide for on-the-go travelers Los Angeles, CA — September 29, 2021 — INTELITY®, provider of the hospitality industry’s broadest guest engagement platform and YOTEL, the innovative UK-based hotel group, has launched the custom YOTEL brand app. Designed to serve YOTEL’s global portfolio and customer base, the app is set to further YOTEL’s mission of delivering a streamlined, state-of-the-art guest experience built for modern, tech-savvy travelers. Offering guests mobile capabilities is just the latest in...
youtip Enters Hospitality as a Contactless, Cashless and ‘Appless’ Digital Tipping Solution for Frontline Workers
youtip | January 13, 2021
Chicago — January 13, 2021 — Hotels are struggling to keep their doors open today, and many are unable to rehire full staff. Frontline employees fortunate enough to be working amidst the ongoing pandemic are wearing more hats and putting themselves at risk each day to deliver the highest levels of guest service in hopes of assuring travelers that their hotels are safe. To recognize these unsung heroes of hospitality, a new digital tipping solution has entered the hospitality scene to provide a contactless, cashless and “appless” enterprise system for digital gratuity with full reporting. Called youtip, the solution is simple and f...
Hotel Internet Services Launches BeyondTV MyRemote to Provide Guests With Ultimate in In-Room Convenience and Contactless Service Control
Hotel Internet Services, Inc. | September 29, 2020
Mobile web-app offers personal smart device access to full range of BeyondTV features to reduce shared surface risks, including controlling TV functions, communicating with staff, requesting amenities and much more. CLEARWATER, Fla. — September 29, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has unveiled the latest in guestroom entertainment and contactless convenience with the launch of BeyondTV MyRemote. Designed to be instantly accessible by a wide range of personal devices without the need to download software, MyRemote is simultaneously able to ca...
Contactless Self-Services Are Here to Stay After COVID-19
Linchi Kwok | August 26, 2020
By Linchi Kwok The new COVID-19 cases finally showed signs of declines across the U.S., but definitely, we should still take cautionary measures to avoid another wave of infections. Now, some people have already claimed that this pandemic would forever change the travel industry. Because the coronavirus is primarily transmitted through direct or indirect close contact with infected people via mouth or nose secretions, social distancing and frequent sanitation are highly recommended. It is not surprising to see consumers demand services with minimum human contact, which in turn promotes contactless self-services. Restaurants Mobile...
Brand-New Boutique Resort at the University of Florida to Deliver a Mobile-First Guest Experience
INTELITY | July 29, 2020
Hotel ELEO at the University of Florida will provide guests with personalized, contactless service through a custom, INTELITY-powered brand app Los Angeles, CA (July 29, 2020) - INTELITY®, the provider of hospitality’s most comprehensive guest experience platform, has signed a deal with Hotel ELEO at the University of Florida to deliver contactless service to guests with a branded mobile app. The app will supply robust digital capabilities and another layer of safety for guests and staff at the new, upscale hotel in Gainesville, Florida. With the new app, guests will have the ability to tailor service to their preferences before, dur...
Routier Forms Strategic Partnership With Knowcross® to Enhance Guest Contactless Service Quality and Efficiency in Wake of COVID-19
Routier | July 21, 2020
Routier’s AI-driven MessageHub™ integration with KNOW Service streamlines two-way guest communication and task management abilities for labor-strained hotels, while providing guests with safer access to hotel services. WASHINGTON D.C. & TEL AVIV, July 21, 2020 — Routier, Inc., a leading provider of AI-enabled hotel operations, marketing and guest engagement solutions, has announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide reopening hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19. Throu...
Bartech Addresses the Post-COVID Hotel Environment With Launch of Minibar+ for Remote Operation and Control
Bartech | June 2, 2020
New application seamlessly upgrades Bartech manual minibars with semi-automatic functionality, adding centralized operation, cost control and enhanced safety LAS VEGAS — JUNE 2, 2020 — Bartech, a Las Vegas-based provider of automatic, profit-generating minibar solutions for the global hospitality industry, has unveiled Minibar+, an innovative solution that enhances Bartech’s manual minibars with semi-automatic functionality. Simple to set up and implement, Minibar+ is a “plug and play” solution that is available as a downloadable application, easily adding semi-automatic functionality to Bartech’s manual units to give hotel ope...
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