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Digital Tipping: Meet the Need for Speed by Avoiding the App Store

Doug Miles | February 16, 2021

Downloading an app to tip hotel staff is too inconvenient for guests on the go By Doug Miles Did you know “if people pay with a credit card, (workers) will be tipped more?” That’s what tipping expert Michael Lynn said in a recent article titled: “Tipping do’s and don’ts: When and how much to tip in every situation.” Lynn is a Burton M. Sack Professor in Food & Beverage Management at the Cornell University’s School of Hotel Administration, and he is a nationally recognized expert on tipping with 70+ research publications written on the topic. Did you also know that 25% of users abandon apps after a single use? Whi...

Smoky Cabins Vacation Rentals Embracing Digital Tipping by youtip

youtip | February 9, 2021

Chicago — February 9, 2021 — Not all lodging operators are feeling the sting of COVID-19; take Smoky Cabins Vacation Rentals for example. Bookings of its 41 luxury cabins has not slowed since the onset of the pandemic. What has stopped, however, is the leaving of cash tips for housekeepers. Smoky Cabins Owner Cathy Moore set out in search for a cashless, contactless, and “appless” digital tipping solution that would solve this growing problem. What she found was an easy-to-implement, no-cost, QR-code-based solution called youtip. “COVID-19 has been good for us,” Moore said. “People are comfortably social distancing at our pr...

Enthusiasm Is Building for Digital Tipping

Sarah Taveprungsenukul | February 2, 2021

Hospitality business owners say they are eager to begin rewarding frontline workers with new cashless, contactless, ‘appless’ gratuity solution By Sarah Taveprungsenukul Do you need a good laugh? Take just two minutes to watch comedian Larry David in this Curb Your Enthusiasm video clip as he deals with tipping missteps while at the Plaza Hotel in New York. Funny, right? We have all been there. No cash — or wrong dominations — to tip the valet … the bellman … the housekeeper. But today’s frontline hotel workers are not laughing. Throughout this pandemic, frontline staff at hotels across the globe have it rough. Man...

Onyx CenterSource Launches Contactless Virtual Card Solutions

Onyx CenterSource | August 4, 2020

DALLAS (Aug. 4, 2020)— Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the launch of virtual credit card payment solutions to its hospitality and travel clients worldwide. Virtual credit card payments allow sensitive data to remain anonymous and secure when payments are made. In addition to enhanced security, this payment method also allows for increased control over the transaction and streamlined, contactless payment. “Virtual credit card payments are increasingly popular for their security and ease of use,” said Mark Dubrow, Onyx CenterSource CE...

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