concierge assistant
Paséa Hotel & Spa Leverages GoConcierge to Provide Fast, Personalized Service
June 19, 2017
Newest Version of GoConcierge Helps Enhance Guest Satisfaction HUNTINGTON BEACH, CALIF.—June 19, 2017—At the busy 250-room Paséa Hotel & Spa, a resort located just steps from the beachfront in Huntington Beach, California, the guest service team is delivering personalized service fast and efficiently thanks to GoConcierge, the lodging industry's leading online concierge software. GoConcierge, produced by Los Angeles-based GoConcierge.net, has been in place since shortly after the hotel opened in June 2016. "In all my 16 years, it was the smoothest rollout of a system I have ever seen," says Marty Koontz, the reso...
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