communication technology
Think Simplicity Integrates SimplyChat SMS Capabilities to Its Cloud Communication Platform
Think Simplicity | March 2, 2022
Integrated solution now provides easy access to SMS to enhance the guest experience and streamline operations BONITA SPRINGS, Fla., March 2, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today the launch of SimplyChat™, an integrated, seamless way to communicate with staff and guests via SMS. By bringing the entire communication platform together seamlessly via the cloud, hoteliers have the opportunity to enhance the guest experience. Hoteliers are looking to simplify their technology spend, however installing and managing new phone ...
New Survey Finds Nearly 50% of Hospitality Workers Consider Switching Jobs for Better Workplace Technology
Relay | September 27, 2021
Approximately one in five employees felt unsafe at work because of faulty walkie-talkie radios, and more than 70% of workers have resorted to using personal smartphones on-the-job because of radio malfunctions Raleigh, North Carolina, September 27, 2021 — A new survey examining hospitality employees’ satisfaction with their company’s current walkie-talkie radios has found close to 50% of workers would consider quitting their jobs for better, safer workplace communication technology. The survey, conducted by Relay, the voice-first communications platform for frontline workers, finds that approximately one in three respondents consid...
Hoteliers Can’t Afford to Ignore Operational Communication Technology in 2019
Beekeeper | October 2, 2018
Report shows increased attention is being paid to non-desk workers; Beekeeper engages employees, creates operational efficiencies and drives job retention San Francisco, October 2, 2018 — As hoteliers begin planning their 2019 budgets, they will be focusing in part on implementing technology that will help their deskless employees better communicate with management and each other. Eighty-two percent of hospitality companies plan to increase spending on deskless technology in 2019, according to a new deskless workforce report issued by Emergence Capital. "The Rise of the Deskless Workforce" shows that hotel companies will direct pa...
Connie Rheams Takes on Executive Role at Beekeeper
Beekeeper | February 20, 2018
Rheams calls Beekeeper the 'missing mobile link' to connecting 80% of our hotel industry's non-desk hotel employees SAN FRANCISCO, CA February 20, 2018 - The global hospitality industry is doing a tremendous job of leveraging mobile technology to enhance the guest experience. What isn't being addressed is using the power of mobile to share real-time staff/hotel/brand/management company information with the 1.9 million front- and back-of-house hotel employees who don't sit at a desk or have a company email address. As such, Connie Rheams, named one of the most influential women in hospitality technology by HFTP (Hospitality Financial &a...
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