cloud5 communications
Cloud5 Welcomes Telecoms Veteran Jerry Gore as Company CTO
Cloud5 Communications | February 2, 2023
Chicago, IL — February 2, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the appointment of telecommunications expert, Jerry Gore, as company CTO. Gore joins Cloud5 following an impressive career spanning more than 20 years wherein he has specialized in telecommunications architecture and integration, as well as software development and support services. Most recently, Gore served as CIO and CTO for CrossCom, a leading lifecycle technology solutions provider for several of the largest ret...
Cloud5 Launches Mitel Subscription Hosted PBX Offering
Cloud5 Communications | January 25, 2023
New offering simplifies process of migrating telecommunications systems to the cloud while providing customization and flexibility Chicago, IL — January 25, 2023, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the rollout of its Mitel Subscription offering. Cloud5’s new Mitel Subscription offering allows hotels to more easily and economically experience the benefits of a cloud-based PBX system. Through this offering, properties can better tailor their telecommunications to the business nee...
Cloud5 Launches New Vendor Management Solution
Cloud5 | November 9, 2022
Cloud5 to Leverage Robust PMO Capabilities to Help Hotels Keep Pace with & Successfully Deliver on Critical Projects and Initiatives Chicago, IL — November 9, 2022, Cloud5 Communications, a leading provider of communications and technology solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, today announced the launch of its new Vendor Management solution. Vendor Management leverages the deep expertise of the Cloud5 Project Management Office (PMO), to help properties: 1. Streamline, centralize, and effectively manage multi-vendor projects, keeping them on time, on budget and within sco...
Cloud5 Communications Responds to Ongoing Hospitality Market Rebound With Contact Center Expansion to South Africa
Cloud5 Communications | October 11, 2022
Communications provider deploys newest location to assist with reservation calls for one of North America’s fastest growing hospitality organizations. Chicago, IL. — October 11, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the latest expansion of its contact center services with the opening of a new location in South Africa. Initially tasked with handling reservation calls for one of hospitality’s fastest growing North American companies, Cloud5’s South African contact center un...
AutoCamp Partners With Cloud5 Communications for High-Speed and Reliable Guest Internet Access
Cloud5 Communications | August 10, 2022
Chicago, IL — August 10, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has partnered with AutoCamp – the premier outdoor lodging brand – to deploy high-speed internet access (HSIA) services for several of its locations. AutoCamp specializes in providing its guests with the ultimate in luxury outdoor accommodations, and its partnership with Cloud5 enables it to bring fast, reliable online connectivity to its Yosemite, Catskills and Joshua Tree locations. The pandemic saw Americans hit the roa...
Cloud5 Communications Launches New AI-Driven Virtual Guest Services Solution
Cloud5 Communications | June 23, 2022
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction Chicago, IL. — June 23, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today launched a new service offering, Virtual Guest Services (VGS). VGS is designed to offload in-bound and/or in-house guest calls from hotel front desk and PBX staff, so they can focus more attention on high-value, in-person guest i...
Cloud5 Communications Named Top Hospitality Expert by Mitel Global Partner Program
Mitel | June 8, 2022
Leading provider of telecommunication systems and services recognized for excellence in technological expertise. Chicago, IL. — June 8, 2022, Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been awarded the status of ‘Hospitality Expert’ by Mitel, a global market leader in business communications. Cloud5 is the only company to have achieved Mitel’s highly coveted, “Hospitality Expert” specialization in 2022. “To be the only company recognized in 2022 as a Mitel Hospitality “Expert” is a tremendous acco...
Cloud5 Communications Expands Contact Center Support for Millennium Hotels and Resorts to New Locations in the United Kingdom, Europe and Asia
Cloud5 Communication | June 1, 2022
Global hospitality management and real estate group leverages Cloud5 contact center expertise to provide reservations and guest relations services to international guests. Chicago, IL. — June 1, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced a significant expansion of its contact center services for Millennium Hotels and Resorts. Following Cloud5’s successful track record with properties in the United States, Millennium Hotels and Resorts has extended its contact center partn...
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