RIU | September 19, 2022
2021 was a year of all-around recovery for RIU Hotels & Resorts, as well as a year full of courageous decision-making and new investments. Presented yesterday by RIU to its stakeholders in July, the report is the first of its kind, as, in addition to being the company’s Corporate Social Responsibility report, it also presents the hotel chain’s major indicators and projects in 2021. The company was able to recover its business after a 2020 marked by the pandemic, an occurrence that changed the chain’s priorities, as the main objective shifted to guaranteeing people’s safety. This continues to be the company’s top pr...
EHL | September 15, 2022
By Dr Luciano Lopez, Dr Florent Girardin Customer perception Anyone visiting hotels this past decade will have seen the message in the bathroom asking guests to help save resources by putting the towel on the floor only if a new towel is needed. Some clients may perceive this message positively as they will associate the hotel as an eco-friendly company. Some others may have a totally different perception and understand this message as a way for the hotel to reduce costs by cleaning less towels daily, to the detriment of guest comfort. Thus, depending on the client's perception, the impact on the hotel (brand perception, willi...
Dr Luciano Lopez | September 22, 2021
What is Circular Economy? One definition of economics is to understand how the economic agents make their decisions to satisfy their unlimited needs under the constraint of limited resources. Even though it has been clear for many decades that resources are scarce and that some will be completely depleted in the coming years, concrete solutions to reduce or optimize consumption and production are still underexplored. For instance, even though the concept of circular economy (CE) has been around for 50 years (Ellen McArthur Foundation), it has become popular only recently. Our preliminary research on the topic of circular economy practice...
Dr Luciano Lopez | September 27, 2019
In order to survive the changing landscape of the tourism sector, firms will have to adapt to new trends and consumers' desires caused by the emergence of sharing economy companies By Dr. Luciano Lopez The economy was pictured until recently as linear, with a strong tendency to satisfy the consumers’ needs with brand new products, somehow to give them a feeling of exclusivity. However, a full range of environmental, socio-demographic and economic indicators, mostly alarming, rose the need to change our consumption and production habits. One of the main and current issues discussed in the media is climate change, of which principal so...
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