the American Hotel & Lodging Educational Institute (AHLEI) | February 20, 2018
Certification improves a property's profitability, guest satisfaction, and employee retention and it makes that property stand out as a preferred choice for travelers Phoenix (February 20, 2018) – Studies show that education and training leads to higher employee retention and guest satisfaction. As such, IBC Hospitality Technologies has partnered with the American Hotel & Lodging Educational Institute (the long-time training and education arm of the American Hotel & Lodging Assn.) to provide IBC members with hospitality industry certification resources. As an IBC member, independent hoteliers can purchase online study mate...
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