central reservation system
Amadeus | August 9, 2023
As travel continues to recover, some airlines, hotels, restaurants, and event venues worldwide are struggling to keep up with demand due to labor shortages. And while labor shortages are nothing new, the pandemic brought about some fresh challenges, including the phenomenon of “revenge travel,” or the concept of consumers making up for lost time by booking more and longer travel experiences. The overall impact that this increase in consumer demand has had on labor within the hospitality industry has been enormous. The State of Labor Shortages Labor shortages are impacting businesses’ productivity, efficiency, and profitability a...
Above Property Services (APS™) | June 22, 2023
The family-friendly indoor waterpark resort brand upgrades to world's fastest, most advanced solutions for reservations, distribution, call center, packaging, analytics, and continuous pricing NAPLES, FL – (June 22, 2023) – Great Wolf Resorts, North America’s largest family of indoor waterpark resorts, has selected Above Property Services (APS®) to modernize its technology across their 19 properties across the country. Great Wolf Resorts’ strategic decision to partner with APS was part of an ongoing effort to enhance capabilities and the overall guest experience. Great Wolf Resorts has always been focused on providing the b...
Hilton Rolling Out Technology Platform to Help Reduce the Friction of Travel for Hotel Guests, Team Members Worldwide
HotelKey | April 27, 2023
New platform, powered by HotelKey, reaches key milestone with upgrade of 1,000th hotel McLEAN, Va., April 27, 2023 – It’s 3 p.m. on a Monday at Homewood Suites by Hilton Largo Washington DC, arguably one of the busiest times for this hotel’s lobby. A guest, having checked in on Sunday, would like to inquire about dinner reservations. They approach the front desk. Although the hotel is at capacity, there is no line. The guest is welcomed personally by a smiling Hilton team member, who has time to ask their preferences, their dining style and more before making a recommendation. While a seemingly simple interaction, this valuable in...
HotelKey | March 6, 2023
Dallas – March 6, 2023 – HotelKey, the leading cloud-based hospitality platform, added its Central Reservation System (CRS) to an already existing portfolio of HotelKey products in use at Extended Stay America (ESA). ESA has worked with HotelKey for its Property Management System (PMS) since 2018, and for the HotelKey Call Center Module (Find & Reserve) since 2020. HotelKey’s next-generation cloud-based CRS product includes direct connectivity to leading OTAs and GDS systems, an easy-to-use Call Center module, integration with Channel Managers, and seamless integration with the HotelKey PMS. HotelKey Co-Founder and President, Adi...
Industry Leaders Share Thoughts on the Future of Attribute-Based Shopping in Reaction to Stayntouch-NYU Tisch Center of Hospitality Report
Stayntouch | August 10, 2022
Experts reinforce study’s conclusion that hotel guest booking desires are evolving to encompass more control over the hotel experience BETHESDA, Md. — Aug. 10, 2022 — The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them. In a world of continued uncertainty, from rising inflation to airline cancellations, travel...
Stayntouch and D-EDGE Partner to Optimize Global Distribution for Hotels in Europe and Around the Globe
Stayntouch | April 19, 2022
The integration combines the leading European Central Reservation System with the industry’s most flexible, intuitive Property Management System BETHESDA, Md. — April 19, 2022 — Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced that its flagship cloud PMS platform now integrates with D-EDGE central reservation system, the leading hotel distribution technology provider in Europe. This partnership comes after the completion of a successful pilot program with the Crystal Hotel St. Moritz, a luxury boutique hotel located in the Swiss Alps, and will add to Stayntouch...
Stayntouch Enhances Integration With Pegasus CRS, Delivering Intuitive & Optimized Distribution for Hotel Customers
Stayntouch | December 7, 2021
[December 7, 2021] Bethesda, Maryland: Stayntouch, a global leader in cloud-native hotel property management systems (PMS) and contactless technology, announced today an enhancement to its partnership with Pegasus, an award-winning global provider of revenue and distribution strategy solutions. Stayntouch PMS now offers a full 2-way integration with Pegasus Central Reservation System (CRS). Pegasus CRS allows hotels to take full control of their global distribution strategy, with a flexible and scalable solution that includes advanced rate and inventory management tools. Pegasus CRS delivers a range of features to be leveraged by Stayntouc...
Maestro PMS | April 13, 2021
With a comprehensive two-way integration between the Maestro property-management system and leading Central Reservation System suppliers, independent hotels without a proprietary 24/7 Call Center can deliver a seamless booking experience and gain more control over their reservations processes Markham, Ontario — April 13, 2021 — Ensuring a frictionless guest experience from booking to check out and beyond is critical in today’s new normal. Thankfully, Maestro is one of only a few property-management system providers with enhanced two-way integration to Pegasus CRS and other leading Central Reservation System providers. Built on Ho...
PPDS Launches New Philips Professional Soundbar Bringing Powerful Audio Experiences to Hotel Rooms With Philips Mediasuite TVs
Travel Outlook Partners With MosaicVoice To Bring the Power of Artificial Intelligence to the Hospitality Industry’s Leading Call Center
Operto Accelerates PMS Connectivity With Hapi Integration Platform
Federal Government Shutdown Would Cost U.S. Travel Economy $140 Million Per Day According to U.S. Travel Association Analysis
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