VICTORY Hotel Partners | January 10, 2023
Denver, CO (January 10, 2023)- Victory Hotel Partners, a premiere real estate investment company, is starting off the new year with the appointments of Greg Mount as their first CEO of Victory Hotel Partners and Gary Sims as CEO of its subsidiary, Hay Creek Hotels & Restaurants. After beginning his career at Marriott, IHR, Starwood Hotels & Resorts, and as a President, and CEO in the global hospitality industry, Greg Mount steered significant business transformation and expansion to position companies for greater relevance, market leadership and sustained success. Greg is recognized as an influential culture, talent, and technology...
Shep Hyken | March 10, 2022
By Shep Hyken I’ve been asked many times how to get the C-suite to invest in customer service. There are plenty of good answers. My go-to response has always been, “Show them the numbers.” The C-suite loves numbers. Prove that spending $100 will make the company $200, and you just may capture the attention of a decision-maker in the C-suite. Now there is a new way to approach leadership with an idea, which is to write a Fictional Press Release. The Fictional Press Release is probably not what you think it is. It’s not a fake release with fake news. The word fictional does not refer to the contents of the press r...
Juliette Boone | December 5, 2019
By: Juliette Boone, Boulder “Rather than a glass ceiling, many female executives are forced to navigate an invisible obstacle course of workplace and professional barriers to advance in the industry.” In 2013, some colleagues and I published a research study in the Cornell Hospitality Quarterly concerning the lack of advancement of women into the C-Suite in the hospitality industry. Our work was borne out of a curiosity about the reported career obstacles that modern female executives faced. In the present era of “Me Too,” it seems appropriate to revisit that research to shine a light again upon the issues that might hold women ...
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