Bella the Virtual Agent
Anticipating Hotel Guests’ Needs
Travel Outlook | April 14, 2022
How Bella the Virtual Agent Can Help Your Hotel Handle Guests Needs as They Arise A good hotel is always a few steps ahead of its guests. Any experienced concierges will tell you that it pays dividends to anticipate guests' needs before they may even be aware of them. If a guest is checking in for a one-night stay, make them feel welcomed by offering a later checkout time to better suit their schedule. If a family arrives around dinner time, hand them their room keys with a list of restaurant recommendations and offer to have the concierges call ahead and make reservations if needed. Simple anticipatory actions, like offering an umbrella...
1
Technology
2
Appointments/People on the Move
3
Operations
4
Industry Happenings
5
All Things Independent
Today's News
Cloud5 Welcomes Telecoms Veteran Jerry Gore as Company CTO
Dusit International Appoints Makoto Yamashita as Pre-Opening General Manager of ASAI Kyoto Shijo and Area GM – Kyoto, Japan
Hospitality Industry Public Relations Leader David “Jerry” Daly Dies at 78
West Palm Beach Among Priciest Destinations in Florida, Survey Reveals
As the first news aggregate for the hotel industry, Hotel-Online is the industry’s must-read daily news source for everything hotel curated for busy professionals. Sign up today for industry news delivered to your inbox.