bartell hotels

/Tag: bartell hotels

bartell hotels

Kennedy Training Network Helps Bartell Hotels’ Private Call Center Improve Direct Bookings

Kennedy Training Network | May 23, 2016

Call Conversions, ADR and Direct Booking Revenues All Increase After Implementation of KTN's Training Hollywood, Florida – May 23, 2016 – Like all hotel companies, Bartell Hotels was looking for ways to increase direct bookings as part of an overall strategy to reduce its distribution costs and to recapture market share from other channels such as OTA's. As the owner and operator of 8 fine hotels in the San Diego area, Bartell maintains its own centralized reservations call center to provide the personalized service and local area knowledge that today's callers are seeking. In early 2015, Bartell Hotels contracted with KTN t...

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