av services

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av services

Does Your AV Services Provider Like Working for Your Hotel?

Jeff Loether | May 30, 2019

5 tips to creating a mutually beneficial working environment By Jeff Loether Outsourcing audiovisual services is a viable option for many hotels. In addition to lowering operational and labor costs, it ensures that your guests receive professional equipment and support. While the provider will handle most of the day-to-day responsibilities, the hotel should still plan and budget for the service and maintenance of any built-in AV systems and infrastructure. This will allow the AV services provider to deliver services as efficiently as possible, creating a win for them, you and your guests. If outsourcing is the business model that be...

Outsourcing Audiovisual Equipment Has Its Advantages

Jeff Loether | May 29, 2019

10 reasons to leverage the skillset of a technology-savvy AV services team By Jeff Loether Outsourcing audiovisual equipment is by far the dominant model in the hotel industry, especially in large hotels that cater to convention business. It is also the norm in standard business hotels that cater to group and local business meetings, as well as social business on the weekends. For self-operated hotels, however, outsourcing is not be as prevalent. These properties are typically smaller in size and cater to the small, executive level meetings market as they do not typically have expansive meeting spaces. These hotels have ownership suppo...

Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance?

Eric Bracht | March 14, 2019

Providing outstanding technology services only starts with the equipment — it's people who make the meetings experience memorable; AVaStar provides courses and quick tips on basic AV and troubleshooting in a format that is easy for non-technical staff to understand and follow By Eric Bracht You've recently opened your hotel or refurbished some of your spaces and took all the necessary steps to ensure that the AV systems were installed properly and working efficiently. This is great news, but . . . who at the hotel will manage all this equipment? There are projectors, screens, flat panel displays, indoor/outdoor speakers, digital s...

5 Top Problems With Un-Managed AV Services

Jeff Loether | May 8, 2018

A new hybrid SaaS solution is coming that will serve as the next generation of managed AV services By Jeff Loether Technology is driving all aspects of our lives. In the meetings environment, it is playing a role more important than ever before. Just look at AAA's new Diamond Rating Guidelines for Lodging; the better the event technology, the higher the Diamond Rating AAA will bestow. To be ranked as a four diamond "Refined" hotel, a property must have an "ample variety of meeting rooms" with the "latest technology." To receive a five diamond "Ultimate Luxury" designation, the criteria isn't much different for the event space – th...

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