av services
Mills James Provides Hospitality AV Services to 22 Full-Service Resorts in Mexico
Mills James | July 5, 2022
Properties across Cancun, Riviera Maya, Los Cabos, Puerto Vallarta, and Mexico City are leveraging the award-winning audiovisual provider for live conventions and destination weddings. COLUMBUS, OHIO — July 5, 2022 — Since 1995, Mills James has been delivering on-site AV services for boutique conference centers and high-end hotels across the United States. Today, its Hospitality Audiovisual Services Department is providing the same services to 22 resorts in Mexico. Salvador Bernal, Mills James Vice President of Hospitality, Mexico, will lead the operation from the company’s office in Cancun. “Mexico’s meeting industry is seein...
Mills James’ Broadcast Control Studios Bringing Strategic Innovation to Hotels
MILLS JAMES | December 2, 2021
Boutique hospitality AV services group is equipping hotels with broadcast and streaming technologies that will enable them to elevate virtual events, drive revenues, and own the future COLUMBUS, Ohio — December 2, 2021 — The meetings and events business is coming back, but not in the same way. Groups are gathering, but a hotel ballroom that accommodates large groups may now have capacity restrictions due to brand safety standards and social distancing guidelines. Instead of turning away business, Mills James is enabling hotels and conference facilities to host large groups safely by leveraging streaming and broadcast technologies. By se...
Huntington Convention Center of Cleveland Announces Selection of Mills James as New Audiovisual Production Partner
Mills James | May 25, 2021
CLEVELAND, OHIO — MAY 25, 2021 — The Huntington Convention Center of Cleveland, managed by ASM Global, announces the selection of Mills James as its audiovisual production partner. "As one of the country's largest production companies, Mills James has built a reputation for high-impact events and outstanding customer service, two critical strengths for the convention center going forward," said Assistant General Manager Mike Campo. "We're back in growth mode — HCCC and Cleveland in general — and we're excited to partner with Mills James to take client events to the next level." Mills James will become the Huntington Convention C...
Does Your AV Services Provider Like Working for Your Hotel?
Jeff Loether | May 30, 2019
5 tips to creating a mutually beneficial working environment By Jeff Loether Outsourcing audiovisual services is a viable option for many hotels. In addition to lowering operational and labor costs, it ensures that your guests receive professional equipment and support. While the provider will handle most of the day-to-day responsibilities, the hotel should still plan and budget for the service and maintenance of any built-in AV systems and infrastructure. This will allow the AV services provider to deliver services as efficiently as possible, creating a win for them, you and your guests. If outsourcing is the business model that be...
Outsourcing Audiovisual Equipment Has Its Advantages
Jeff Loether | May 29, 2019
10 reasons to leverage the skillset of a technology-savvy AV services team By Jeff Loether Outsourcing audiovisual equipment is by far the dominant model in the hotel industry, especially in large hotels that cater to convention business. It is also the norm in standard business hotels that cater to group and local business meetings, as well as social business on the weekends. For self-operated hotels, however, outsourcing is not be as prevalent. These properties are typically smaller in size and cater to the small, executive level meetings market as they do not typically have expansive meeting spaces. These hotels have ownership suppo...
Without a How-To Book for AV Services, Who is Training Hotel Staff on Sales, Set Up and Preventive Maintenance?
Eric Bracht | March 14, 2019
Providing outstanding technology services only starts with the equipment — it's people who make the meetings experience memorable; AVaStar provides courses and quick tips on basic AV and troubleshooting in a format that is easy for non-technical staff to understand and follow By Eric Bracht You've recently opened your hotel or refurbished some of your spaces and took all the necessary steps to ensure that the AV systems were installed properly and working efficiently. This is great news, but . . . who at the hotel will manage all this equipment? There are projectors, screens, flat panel displays, indoor/outdoor speakers, digital s...
5 Top Problems With Un-Managed AV Services
Jeff Loether | May 8, 2018
A new hybrid SaaS solution is coming that will serve as the next generation of managed AV services By Jeff Loether Technology is driving all aspects of our lives. In the meetings environment, it is playing a role more important than ever before. Just look at AAA's new Diamond Rating Guidelines for Lodging; the better the event technology, the higher the Diamond Rating AAA will bestow. To be ranked as a four diamond "Refined" hotel, a property must have an "ample variety of meeting rooms" with the "latest technology." To receive a five diamond "Ultimate Luxury" designation, the criteria isn't much different for the event space – th...
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